Incidents and maintenance reported on status page for Whatfix https://status.whatfix.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d36e5603804da4cd9c284be2ad11c4f2.svg https://status.whatfix.com/ en https://status.whatfix.com/maintenance/1072264 Wed, 23 Sep 2026 15:16:44 -0000 https://status.whatfix.com/incident/1072264#6aa6d61c70301d06948425f9a9cdc289a56d166ee2ddaabd0954e3aff8598b53 Maintenance Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Saturday, 03 October 2026 Time: 11:00 AM IST – 04:00 PM IST (05:30 UTC to 10:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix https://status.whatfix.com/incident/1065839 Wed, 16 Sep 2026 19:00:00 -0000 https://status.whatfix.com/incident/1065839#eeed79ecf3e4950f588e785e3f533fe4731f23b314d9381461b4c9133749d3d9 Incident We have identified the root cause of the intermittent P2P failures and applied a fix. We are currently monitoring to confirm full stability. Further updates will be posted if needed. https://status.whatfix.com/incident/1065839 Wed, 16 Sep 2026 16:30:00 -0000 https://status.whatfix.com/incident/1065839#7e6bac308744d5df71ec69da1d8bdc0ff910f25999179b5400a2eb58704c9c17 Incident We are currently experiencing intermittent P2P failures. Our team is actively investigating and working on a fix. Further updates will be posted as we learn more. https://status.whatfix.com/incident/1064223 Tue, 15 Sep 2026 12:18:01 -0000 https://status.whatfix.com/incident/1064223#a1576395008a99daaefaccbe92522761af6e091e59e7bdf79424ec7124e77b3f Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/1064223 Tue, 15 Sep 2026 12:15:56 -0000 https://status.whatfix.com/incident/1064223#42fe13fc6d8c96aaa21751861510b2dd5d1703810dd7d86d02a10567ee1ea48c Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/1064223 Tue, 15 Sep 2026 12:14:31 -0000 https://status.whatfix.com/incident/1064223#de75a28ecf693172768cffb9fe2b2373f1bd376321c544be1bb845421b15714a Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/1045899 Tue, 01 Sep 2026 23:02:11 -0000 https://status.whatfix.com/incident/1045899#fb90fe64c55ce7611b3298fbd4156cb9da0e8fc2ff72e250d84215ca88313499 Incident Whatfix Community recovered. https://status.whatfix.com/incident/1045899 Tue, 01 Sep 2026 23:01:22 -0000 https://status.whatfix.com/incident/1045899#533e7b7691b13d78812ff46af45e58a86acb96492656573a0451d3102b9cd3b3 Incident Whatfix Community went down. https://status.whatfix.com/incident/1030496 Mon, 24 Aug 2026 10:07:06 -0000 https://status.whatfix.com/incident/1030496#ae5fa1371bcec6de4efdaf92c6aaa7be12a240e8e3a8d76405b27072e1edd589 Incident DAP (Web) - EU - Multi Format Outputs recovered. https://status.whatfix.com/incident/1030496 Mon, 24 Aug 2026 10:06:45 -0000 https://status.whatfix.com/incident/1030496#863d053d9a1138402ca63437c74e55ebcbf3311a1e9d0c6f789e7bf7f96c1842 Incident DAP (Web) - EU - Multi Format Outputs went down. https://status.whatfix.com/incident/997164 Wed, 05 Aug 2026 20:53:43 -0000 https://status.whatfix.com/incident/997164#a8a70ac907a24d6cc5b37e12dbc1b3889cae28d405987d1cc5c5360092e8e254 Incident DAP (Web/ Desktop) - North America - Studio recovered. https://status.whatfix.com/incident/997164 Wed, 05 Aug 2026 20:52:53 -0000 https://status.whatfix.com/incident/997164#0a846443c5d462705f0e6991cd231765f9c7ec452b2c387763125d1bbc6eac08 Incident DAP (Web/ Desktop) - North America - Studio went down. https://status.whatfix.com/incident/988697 Fri, 31 Jul 2026 12:58:22 -0000 https://status.whatfix.com/incident/988697#286d284bdfb5bd86d5d151a28ce903d4e9351aae2cd5e3e09b559eab5df1fb8b Incident Whatfix Community recovered. https://status.whatfix.com/incident/988697 Fri, 31 Jul 2026 12:55:39 -0000 https://status.whatfix.com/incident/988697#84394d00e1e164b48e98b2e832392160b36e64c3128eb28fe49b9f1bbee4d539 Incident DAP (Enterprise) - North America recovered. https://status.whatfix.com/incident/988697 Fri, 31 Jul 2026 12:51:12 -0000 https://status.whatfix.com/incident/988697#dd049d96e222061e5c097fc96fd528c544101e065c86e4b2a0dea5f0da4c6b94 Incident Whatfix Community went down. https://status.whatfix.com/incident/988697 Fri, 31 Jul 2026 12:49:05 -0000 https://status.whatfix.com/incident/988697#5e2069166f4b32561a93146508a64482002d3dc127cfa14aebb33a0d392e239c Incident DAP (Enterprise) - North America went down. https://status.whatfix.com/incident/982177 Tue, 28 Jul 2026 07:28:15 -0000 https://status.whatfix.com/incident/982177#ea2d9e1c95d22164c424dccea8f59e39fb20d044001a0744d3e89b7f61b55bf1 Incident Whatfix Community recovered. https://status.whatfix.com/incident/982177 Tue, 28 Jul 2026 07:01:21 -0000 https://status.whatfix.com/incident/982177#781e8b06c62430e21ad078e4282bab66328658aaa7b13bad59d10fdd3a0567f3 Incident Whatfix Community went down. https://status.whatfix.com/incident/941344 Thu, 02 Jul 2026 07:42:34 -0000 https://status.whatfix.com/incident/941344#410ff75e644c32fa5d0a605ee5899186b20b94df61e1a19c38204048dd83d656 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/941344 Thu, 02 Jul 2026 07:41:58 -0000 https://status.whatfix.com/incident/941344#665cf3c47b2f59a60f5c7171ec5881b9f6461ee7a0689f39d2899b8b3f376e7b Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/941344 Thu, 02 Jul 2026 07:38:04 -0000 https://status.whatfix.com/incident/941344#d388f12d3ccd987723ae0cd135105b25cf41bec276ab9cb32e5f87478fe43278 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/930152 Sun, 21 Jun 2026 06:33:53 -0000 https://status.whatfix.com/incident/930152#83865847e4ac26fcd8d7b077cef41129a51000b05e0d129880769e082e2283e8 Incident Whatfix Community recovered. https://status.whatfix.com/incident/930152 Sun, 21 Jun 2026 06:26:14 -0000 https://status.whatfix.com/incident/930152#45977dada11da708753440a53a11885da0ae608b9b33839ab97ea237d6ca7e2a Incident Whatfix Community went down. https://status.whatfix.com/maintenance/929784 Sat, 20 Jun 2026 18:35:53 -0000 https://status.whatfix.com/incident/929784#bd6fe26e3c7175cd107b6796a770dfe6610b3743667c10a8dbebaf5271ce4680 Maintenance Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix https://status.whatfix.com/incident/919600 Wed, 10 Jun 2026 07:13:40 -0000 https://status.whatfix.com/incident/919600#b16485fa464c1f28890db90e19473598acc1c3a936ba5a33928c323afd341fe6 Incident Whatfix Community recovered. https://status.whatfix.com/incident/919600 Wed, 10 Jun 2026 06:26:19 -0000 https://status.whatfix.com/incident/919600#5178298396f91a4157d322e44a6c89cd16942db462ddeef4a12170f98c6ce56f Incident Whatfix Community went down. https://status.whatfix.com/incident/909885 Mon, 01 Jun 2026 09:27:52 -0000 https://status.whatfix.com/incident/909885#07cac6287b68148758cc099a12ae9ba7226806037c313f41b5c6be49d281859f Incident DAP (Web) - EU - Multi Format Outputs recovered. https://status.whatfix.com/incident/909885 Mon, 01 Jun 2026 09:23:50 -0000 https://status.whatfix.com/incident/909885#46de5177e11a709559efa4921b7e600f1c395c5a60e52688945911c077970ae4 Incident DAP (Web) - EU - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:53:34 -0000 https://status.whatfix.com/incident/905592#6b29067480c1b77246a0d672fa97ca24047d43f34e059d6f0a68aaebc6513a25 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905775 Tue, 26 May 2026 14:53:00 -0000 https://status.whatfix.com/incident/905775#c01e39f4c794b70263e537af34eb389c77f303ec656cde0a3605a9d6fc8f2acd Incident The elevated traffic observed on a subset of APIs has now reduced, and the issue has been mitigated. Services are operating normally, and we will continue monitoring system stability closely. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:51:32 -0000 https://status.whatfix.com/incident/905592#bdd1710a94f2dbc6b65ddd686da4e53e6318e7a4f3d41cf35c437d47bfbe1328 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:44:06 -0000 https://status.whatfix.com/incident/905592#2bee3734ad0dd0ba263966f9f6b70c9e82c452f20c84e0b3cda1279bf39e56f6 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:42:34 -0000 https://status.whatfix.com/incident/905592#5cdc99eb4f1185b4ea70a1374999fc2f6f238747c176b1089e38dea2544190fe Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:38:43 -0000 https://status.whatfix.com/incident/905592#92e93dbb410bebca9f449846aa29b27bb05700971863414af07ffd0a248b2d23 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:35:35 -0000 https://status.whatfix.com/incident/905592#f44da70ebdb4fc08f8149424fc92f6d9db4c5039a84acb4f1843ab87ff9894b6 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:35:25 -0000 https://status.whatfix.com/incident/905592#50fa139507506f40925ba6a554b96a3a908c7ebd06ed427eaa3c65b20cc38992 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:22:04 -0000 https://status.whatfix.com/incident/905592#aa13d667b6fa47ba7e19d8deaf3a3b1b909c49299609de0e965b86d9e807ffc7 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:21:57 -0000 https://status.whatfix.com/incident/905592#65065ba2b950c9e461cd4cc89f440da7960c8f17871eddd9a88aacf3c8a18df4 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:10:24 -0000 https://status.whatfix.com/incident/905592#02554c741eee1330eb5688a9938d2995028cca4af0337fcc659645f68a8ee08f Incident DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:10:16 -0000 https://status.whatfix.com/incident/905592#ddf006cd5af558837de7f3eb63918a6f69eec37f8edb34734efe6f91e7429880 Incident DAP (Web/ Desktop) - North America - Studio and Whatfix Community recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:10:03 -0000 https://status.whatfix.com/incident/905592#be14e2c81b9b17a1e5b720e4c17fc46ed06254663f52c572de4b7d0df2a2a695 Incident DAP (Mobile) - North America - Content Authoring Services, DAP (Mobile) - North America - End User Experience, DAP (Enterprise) - North America, and 1 other resource recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:09:36 -0000 https://status.whatfix.com/incident/905592#d0780d1fd192db9b3bae07a5a309204860c8279559d119895c2072fee243d6ac Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:09:29 -0000 https://status.whatfix.com/incident/905592#b0bd9330c292516c8783fe174eaaf07eeb24a4919f4394674b66f9617463a2d7 Incident Whatfix Community went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:08:57 -0000 https://status.whatfix.com/incident/905592#1f315a6780b72d5d1bc21165b52d5ba65cbe58dfe341e1573668624482a3799b Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:06:50 -0000 https://status.whatfix.com/incident/905592#aa84de1933338ddd926823423586f34125fceddba0ff5009f63a9d7002f9faee Incident DAP (Web/ Desktop) - North America - Studio went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:06:13 -0000 https://status.whatfix.com/incident/905592#5d0409bea0e3432683e576ee8edfacce6b07a2fb5eb0bd95fe60791a2f77a5d4 Incident DAP (Web/ Desktop) - North America - Dashboard, DAP (Enterprise) - North America, and DAP (Web/ Desktop) - EU - Dashboard went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:05:44 -0000 https://status.whatfix.com/incident/905592#354c173d36b02f26215108ca7a3a01f48519901ec1bd17a9112f932ed1d79929 Incident DAP (Mobile) - North America - Content Authoring Services went down and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:02:36 -0000 https://status.whatfix.com/incident/905592#dab82eb11c22df4b7e70e21b7eb41e3ae8fc2869f4f4831edabff2e112e6d5d1 Incident DAP (Mobile) - North America - Content Authoring Services and DAP (Web/ Desktop) - EU - Dashboard recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:02:27 -0000 https://status.whatfix.com/incident/905592#633a7753a689cd171f9be941ecf6df9c59bafe1c777c3ea2a72782b88baab0cc Incident DAP (Mobile) - North America - Content Authoring Services and DAP (Web/ Desktop) - EU - Dashboard went down and DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:01:58 -0000 https://status.whatfix.com/incident/905592#20666b692d940f95888d721c9e9f38401bcab1e94b2aca8853c30391ffcee840 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down and DAP (Enterprise) - North America recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:01:30 -0000 https://status.whatfix.com/incident/905592#24fda423e1f8139c5e12994e1d05421caa9c5202c3c10ab8f7a0a4a61c0ce366 Incident DAP (Enterprise) - North America went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 14:00:58 -0000 https://status.whatfix.com/incident/905592#79eda22fa3bafc5b2b3ea3e18fa9264e6d7e44b5924d9d4ea23d031898b4d675 Incident DAP (Web/ Desktop) - North America - Dashboard went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:53:29 -0000 https://status.whatfix.com/incident/905592#05a98b5b5c6144c83789d98894ca4037ea90c8d74747c71d4654eb198cd3d7b3 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:40:40 -0000 https://status.whatfix.com/incident/905592#e14ae78828d530775c69f0763bcaacc16b2a4a5538f23c1f2342469485ab0672 Incident Whatfix Community recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:40:36 -0000 https://status.whatfix.com/incident/905592#d7cabe8042205c183965588e3f91ed8b364f771ece2532839a5a55727b3191e1 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:37:23 -0000 https://status.whatfix.com/incident/905592#e4fd843ef2f91762f15bea5573c9334f6558fddfb663b5d4b50b6134a5c7e5c1 Incident DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, and DAP (Enterprise) - North America recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:37:00 -0000 https://status.whatfix.com/incident/905592#3607ae5a7f2527adc724b5bee6250940975afede87bdd9d7239f3390e40f06d4 Incident DAP (Enterprise) - North America went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:35:05 -0000 https://status.whatfix.com/incident/905592#16c1ebbd8d5a30993b018ec6fbc81f8d3759160d52e31f77b2c75fed3f8b08d0 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:33:34 -0000 https://status.whatfix.com/incident/905592#41b0cd70fbb65a20e38eb0b92cf5f986f8a0ee95c6f10f6b74b876032d2c88c4 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:33:21 -0000 https://status.whatfix.com/incident/905592#1fe9e7237929dfc2202b833fe9ed6dcb5b5965b5d39bfe0184c25475193925b6 Incident DAP (Enterprise) - North America and DAP (Web/ Desktop) - EU - Dashboard recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:32:43 -0000 https://status.whatfix.com/incident/905592#c171b1d498bb02d75ba5245cd96981384cbf2acdc6e5d3dc94d281fb68f2e437 Incident DAP (Mobile) - North America - Content Authoring Services recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:32:26 -0000 https://status.whatfix.com/incident/905592#6f896ed26c58f1fe469acd134602dceb26c7b8af23568dbb12aabed34df0dfeb Incident DAP (Web/ Desktop) - EU - Dashboard went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:32:21 -0000 https://status.whatfix.com/incident/905592#fb3feb1a92dff4338145226c992f3254ccdba7c5906654fcee8abd8108b52ccb Incident DAP (Mobile) - North America - Content Authoring Services and DAP (Mobile) - North America - End User Experience went down and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:31:56 -0000 https://status.whatfix.com/incident/905592#cb957c98970ed231d85bd88bc858dcedd20eed3afcd923d1ec71c42403d22ff3 Incident DAP (Web/ Desktop) - North America - Studio, DAP (Web) - North America - Push to Production Service, DAP (Enterprise) - North America, and 1 other resource went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:31:25 -0000 https://status.whatfix.com/incident/905592#86580712811d2b1f52f1fbac77dfaa550430f09727fd4341d861edbc1769e223 Incident DAP (Web/ Desktop) - North America - Dashboard went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 13:22:59 -0000 https://status.whatfix.com/incident/905592#84e11e2d2148c457b3bb03fd15d3cfa96ae6a8bd47627842743fd12c2d75b36f Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 12:57:13 -0000 https://status.whatfix.com/incident/905592#d0293bae86b10871efca6e20ae177b9fa977acb01206b41e551ef2d0af102884 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 12:54:05 -0000 https://status.whatfix.com/incident/905592#fec87959025af0cda93057b7d8dd1ef67375d1fba90e32767293a6a7d170a89e Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 12:53:17 -0000 https://status.whatfix.com/incident/905592#cfc3f3598e786cc3ff5a88e2b769b4726ba57bb316d11a4b046193af7a33ec93 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 12:49:49 -0000 https://status.whatfix.com/incident/905592#10f18cf1c1eb846a8497b982387ca8c810948d2bca794f58e11317c91484da2e Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/905592 Tue, 26 May 2026 12:41:35 -0000 https://status.whatfix.com/incident/905592#27b164ea8b89d7a1ef7bd41b6bd0a6cbb3f6569edfe01be9c1b0c973005356ca Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/905775 Tue, 26 May 2026 12:41:00 -0000 https://status.whatfix.com/incident/905775#fc1139f7441af6e9d832396f89fc5a30eaa5d1b1ececa5b30f7967e5421b389d Incident We are currently experiencing elevated traffic on a subset of APIs, which is causing intermittent failures and increased response times for some users. Our engineering team is actively investigating and working to stabilize the affected services. https://status.whatfix.com/incident/901493 Thu, 21 May 2026 07:54:41 -0000 https://status.whatfix.com/incident/901493#fc8cde509e997449c013f39d73ac70fdcf94d3ea4c13fac475290cfada26f376 Incident DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered. https://status.whatfix.com/incident/901493 Thu, 21 May 2026 07:49:34 -0000 https://status.whatfix.com/incident/901493#50cb0c1cb1c9300f68ded241a1b3da089ac3d1bdfe2933b42985bfd4db4b5a7a Incident DAP (Web) - EU - Push to Production Service went down. https://status.whatfix.com/incident/901493 Thu, 21 May 2026 07:49:08 -0000 https://status.whatfix.com/incident/901493#a13b2136c1854b1fc3507b3dd63655f94cd273e751947a61c1aee0a6bebdab21 Incident DAP (Web) - EU - Multi Format Outputs went down. https://status.whatfix.com/incident/879336 Sat, 25 Apr 2026 13:37:21 -0000 https://status.whatfix.com/incident/879336#870e8fd0684af34ed177f207f13dfb352061963b3b2de1415806228ccc7cc1d6 Incident Whatfix Support recovered. https://status.whatfix.com/incident/879336 Sat, 25 Apr 2026 04:59:16 -0000 https://status.whatfix.com/incident/879336#8ceee510994816fc5ea3ad06b822810bd82f4cb0f0aaea51de928704b831653e Incident Whatfix Support went down. https://status.whatfix.com/incident/877449 Wed, 22 Apr 2026 19:56:00 -0000 https://status.whatfix.com/incident/877449#18c83eb9bf8e55a05f25151ffcd450ae8b168434546ed575e19a5baf16bafb6e Incident The issue causing the popup close (“X”) button to appear incorrectly at the top-right corner of the application has been resolved. Popup creation and update functionality have been restored. https://status.whatfix.com/incident/877449 Wed, 22 Apr 2026 17:50:00 -0000 https://status.whatfix.com/incident/877449#17e13371af990aac4b36b15d33dc1ef92dc80af0dbf3f403893919f203417e31 Incident Impact: In Popup, the “X” (close button) is incorrectly positioned at the top-right corner of the application instead of within the popup, which may cause confusion for end users. Current Mitigation: Popup creation and updates have been temporarily blocked to prevent further impact. Any popups created or updated between April 21, 02:35 UTC and April 22, 17:50 UTC are affected. We are actively working on fixing the impacted popups. The team is investigating the root cause and implementing a fix. https://status.whatfix.com/incident/877218 Wed, 22 Apr 2026 12:34:24 -0000 https://status.whatfix.com/incident/877218#cf96ca974211b049f00f84c5b410a1d8c9f3241c61a5efcc97988b297bcdc1fa Incident DAP (Web) - EU - Push to Production Service recovered. https://status.whatfix.com/incident/877218 Wed, 22 Apr 2026 12:32:37 -0000 https://status.whatfix.com/incident/877218#5c8eba30438d4baa360ec3f2e7431320cb5e28f6f659f5f75c65b6e7ca32b13c Incident DAP (Web) - EU - Multi Format Outputs recovered. https://status.whatfix.com/incident/877218 Wed, 22 Apr 2026 12:29:59 -0000 https://status.whatfix.com/incident/877218#7470918b701aaf29734b2eae4928ae4bf12b58ebed94635e000b4a4dd2e7ea08 Incident DAP (Web) - EU - Multi Format Outputs went down. https://status.whatfix.com/incident/877218 Wed, 22 Apr 2026 12:25:46 -0000 https://status.whatfix.com/incident/877218#287090beb2d5b5f86cf615b4a3c8b7b69600e8e9fd2e38c576090d9982d35131 Incident DAP (Web) - EU - Push to Production Service went down. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:55:07 -0000 https://status.whatfix.com/incident/871373#713bd2e79b2f740011e90687935d3d0b4e0a2d769bdeec8d4bdf8bd566f5f6e3 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:46:13 -0000 https://status.whatfix.com/incident/871373#ba9f34830821c6b6de0f4a486598676da25933dfe7f25da5986238322a18c635 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:42:27 -0000 https://status.whatfix.com/incident/871373#758ab4edd609fff81bf707eb42959ae19b22d61c7419296f2fd98ae6e817f658 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:39:15 -0000 https://status.whatfix.com/incident/871373#566de9ace10d7d8307777df50852f26a01e70344c523d2bcef688bb3bc2934a0 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:32:58 -0000 https://status.whatfix.com/incident/871373#d46d06d66e7ff6d84217fa597cd36bab89fae1f7c17925720f5f8cbada2d2cec Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/871373 Tue, 14 Apr 2026 13:31:07 -0000 https://status.whatfix.com/incident/871373#1763e5dfa99f69cce5e12979f55cd56144a4f4337dcf047aebbf0c27dba7d6a9 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/867691 Thu, 09 Apr 2026 06:42:22 -0000 https://status.whatfix.com/incident/867691#f52762d5e361524b6dff223768bdc968fbc15e765f8b5f00bab817c851b86b1f Incident Whatfix Community recovered. https://status.whatfix.com/incident/867691 Thu, 09 Apr 2026 06:11:48 -0000 https://status.whatfix.com/incident/867691#db398ab19c31a4626d0b0dce1089efe4b40a2224074617eb4a2c500ae4d46d95 Incident Whatfix Community went down. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 13:56:39 -0000 https://status.whatfix.com/incident/862232#0c8c101be8903af686d5a745b29ecca02856a11481d498e22a61c94758858d9d Incident Whatfix Support recovered. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 13:55:12 -0000 https://status.whatfix.com/incident/862232#9bc268245a37a249854bede306704bfa391539557056d2fe2d6a48518beede28 Incident Whatfix Support went down. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 07:41:17 -0000 https://status.whatfix.com/incident/862232#dd9108b131acab1eef58b1656d85bee0f42b84f59190a7f3de500d060f9b1843 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 07:40:32 -0000 https://status.whatfix.com/incident/862232#ae0495e4880b902ef3a1d8f6c8b18b885671a9a46f1a1c229a423878be9ce3b9 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 07:13:51 -0000 https://status.whatfix.com/incident/862232#ab4d27f27b4598f5f0a3845cbefb9019b3d216bd934717e9e9c106134f5d3e23 Incident DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered. https://status.whatfix.com/incident/862232 Wed, 01 Apr 2026 07:12:38 -0000 https://status.whatfix.com/incident/862232#5aac897c768230a9cb082bd009ac80add876013f39e4c76bad7a37102a75feaa Incident DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service went down. https://status.whatfix.com/incident/859915 Sun, 29 Mar 2026 03:24:16 -0000 https://status.whatfix.com/incident/859915#0aebdc85a0841a81fb3a0f9c534ea736fc01cd52c3fc4aec023a863e39affe10 Incident Whatfix Support recovered. https://status.whatfix.com/incident/859915 Sun, 29 Mar 2026 03:20:05 -0000 https://status.whatfix.com/incident/859915#864b7eb7f3a1d254c71b0b1452bf346939abc23d24732f3fd81debfbea8a4909 Incident Whatfix Support went down. https://status.whatfix.com/incident/859023 Fri, 27 Mar 2026 15:24:00 -0000 https://status.whatfix.com/incident/859023#4e0aa7ffea212fbb2d524d3a9b88f38c01f4475096964e02e7532f866d44fc30 Incident All services are up and running. https://status.whatfix.com/incident/859023 Fri, 27 Mar 2026 12:50:00 -0000 https://status.whatfix.com/incident/859023#c4c7aee5e727911415a4381f8511ac2422ccfdcf1631881fa7460c03edeadbe7 Incident Dashboard is currently unavailable, the issue is related to our internal services. We're working on fixing the issue and dashboard will be available again very soon. https://status.whatfix.com/incident/856635 Tue, 24 Mar 2026 19:19:42 -0000 https://status.whatfix.com/incident/856635#160b7b88e50f10673423e812bae6fb2bf5fd039a021391495ab7c1874d77f418 Incident Whatfix Community recovered. https://status.whatfix.com/incident/856635 Tue, 24 Mar 2026 19:06:19 -0000 https://status.whatfix.com/incident/856635#1ba501928aa78a037eb409be67ebaab8240a5a936db19a5961fc7c866d825eec Incident Whatfix Community went down. https://status.whatfix.com/incident/856635 Tue, 24 Mar 2026 18:52:40 -0000 https://status.whatfix.com/incident/856635#ddbe0e6790347e32d83573cc435be131ff3bef90e4f8b17c83d50731e59aeaf1 Incident Whatfix Community recovered. https://status.whatfix.com/incident/856635 Tue, 24 Mar 2026 18:46:20 -0000 https://status.whatfix.com/incident/856635#187f86aa72b8792198e4167773974ddb1fe5796c65d9577bd01e3abd3c8efa43 Incident Whatfix Community went down. https://status.whatfix.com/incident/853750 Fri, 20 Mar 2026 15:43:00 -0000 https://status.whatfix.com/incident/853750#d7439f91df1387ef7d1b95c7fab2f973d2035cf7a380c5df64dfbd1e9bfa2871 Incident The issue has been identified and resolved, and services are now operating normally. We are implementing additional improvements to enhance system stability and prevent similar occurrences in the future. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:41:15 -0000 https://status.whatfix.com/incident/853679#f0fe2a1f0e0433e6df0cfdf4792d7519a8ddb7da1c4c7981246a4d1a60d78c1f Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:40:53 -0000 https://status.whatfix.com/incident/853679#7c282ca03e723aced198291e5961f4a74351f9c760fe85a7fcb8b264531d3d77 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:36:16 -0000 https://status.whatfix.com/incident/853679#4de331da8324ce1b586a21c70a2a7138cdf2201c3e76a43426e3a3079e26405a Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:10:21 -0000 https://status.whatfix.com/incident/853679#bc03a8bc400cf82dba4f58750a387c583898a25410688dce19a2f85caaa514a7 Incident DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:09:32 -0000 https://status.whatfix.com/incident/853679#fe648a15a1a66f613d18cc7db0012818deff6adfba1444cbae7d75b5be1b5e58 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/853679 Fri, 20 Mar 2026 15:08:59 -0000 https://status.whatfix.com/incident/853679#4790aa858b67dc8fe8847f09cdf5e0211942f0ef9a76099b78f3cfc60a042499 Incident DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/853750 Fri, 20 Mar 2026 15:05:00 -0000 https://status.whatfix.com/incident/853750#fbdce08540d392994d7cf87cff02e2f207e31a499182362bd189d3c8f3da790e Incident We are currently experiencing an outage affecting the dashboard. Our team is actively investigating the issue and working towards a resolution. We will provide updates as more information becomes available. https://status.whatfix.com/incident/846182 Tue, 10 Mar 2026 16:28:00 -0000 https://status.whatfix.com/incident/846182#3cd15c0ecfbda33e2ba2ed1726e771180443b38978dcf75e49cb6ac8d700d7b5 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/846182 Tue, 10 Mar 2026 16:26:36 -0000 https://status.whatfix.com/incident/846182#12687aaae7e65d5215679f6b304caf80831ac6e7792ede4007be3b08c44f3df4 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/846182 Tue, 10 Mar 2026 16:18:58 -0000 https://status.whatfix.com/incident/846182#af0c9f7e8cfd704cf94108350777b4bac04d12d4e2c1644a0e427e20f34687be Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/846182 Tue, 10 Mar 2026 16:18:09 -0000 https://status.whatfix.com/incident/846182#cf50c03bfe4a5887d840b8b3274f9d9c5be680db2d8acd7d2305dd573f315d9d Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/839626 Wed, 04 Mar 2026 03:04:18 -0000 https://status.whatfix.com/incident/839626#be6510525fe83a63679fd962930396099f3df22563a599aa3db1c5518f2f5034 Incident Whatfix Support recovered. https://status.whatfix.com/incident/839626 Wed, 04 Mar 2026 02:56:29 -0000 https://status.whatfix.com/incident/839626#2d6dd5300fae8205da22ea11c19330d0f6e2cedc39e5235d94a4c7ebfcf89fd0 Incident Whatfix Support went down. https://status.whatfix.com/incident/827912 Wed, 18 Feb 2026 09:55:15 -0000 https://status.whatfix.com/incident/827912#5d7c93750990a400f4c9a1242a1372c46b17f2cc0d80ce8c7d859358822e6a8f Incident DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered. https://status.whatfix.com/incident/827912 Wed, 18 Feb 2026 09:54:30 -0000 https://status.whatfix.com/incident/827912#75c6eac4cc57f335c2a4e8b2fb7556516d7f44d858a92f0fb0a767f22da2b72e Incident DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service went down. https://status.whatfix.com/incident/814157 Thu, 29 Jan 2026 07:45:50 -0000 https://status.whatfix.com/incident/814157#7fe88b5ddcdf1ee63c88df0186ecada93712c34a1ee5138ca4a662163c1625bf Incident Whatfix Support recovered. https://status.whatfix.com/incident/814157 Thu, 29 Jan 2026 07:01:40 -0000 https://status.whatfix.com/incident/814157#16995f0548418a5033c9e52a89dc9af1acea97e2136f9b64707c8b1fdb70e2b0 Incident Whatfix Support went down. https://status.whatfix.com/incident/813345 Wed, 28 Jan 2026 07:20:52 -0000 https://status.whatfix.com/incident/813345#3a8ef5cb310f07253041345959095ccce7cbc2071074b2d85ecde301dde278d4 Incident Whatfix Community recovered. https://status.whatfix.com/incident/813345 Wed, 28 Jan 2026 07:04:17 -0000 https://status.whatfix.com/incident/813345#7d1edec92712e17fd2979a697305d10d51b1148d57c4650726c08b6bdd560284 Incident Whatfix Community went down. https://status.whatfix.com/incident/805108 Tue, 20 Jan 2026 07:30:00 -0000 https://status.whatfix.com/incident/805108#fc20f330ca64d27d5acd4b0aa6147ebe3cea67a6cc6bd68873ed71e5e4aa0a5d Incident The technical issue affecting page tags in Whatfix Studio has been resolved. A fix is now fully deployed, and Studio functionality is restored across all browsers. https://status.whatfix.com/incident/805108 Fri, 16 Jan 2026 15:40:00 -0000 https://status.whatfix.com/incident/805108#3ca1f347bd58a320a9ac868ac61ef1e3fd3b2fe24439ffbe1ac30ce1e470c880 Incident We have identified a technical issue in Whatfix Studio where page tags may appear empty when modifying steps in Soft Edit mode. To prevent flow disruptions, we recommend not saving any steps. This issue is limited to the Studio editing experience; live flows remain unaffected unless they are edited and re-saved during this time. Our team is actively working on a fix. https://status.whatfix.com/incident/805108 Thu, 15 Jan 2026 20:05:00 -0000 https://status.whatfix.com/incident/805108#f9bd58cbbd1a6290aa2551452cfb142e6168a67b1c2063f595ecf412917423f6 Incident We have implemented a fix and are currently in the process of releasing it to the Chrome Web Store. Please note that the update may take a few days to become available due to the Chrome Store review cycle. In the meantime, You can use Edge or get a temporary Whatfix Studio for your machine by reaching out to support@whatfix.com or your Customer Success Manager. Thank you for your patience. https://status.whatfix.com/incident/805108 Thu, 15 Jan 2026 18:15:00 -0000 https://status.whatfix.com/incident/805108#fba9d49d9a61af02cdc92382cdb6f8535bb9f665e951fbffe6589fb82ecd8637 Incident We have identified the issue, and the team is actively working on a fix. We will update the status once the issue is resolved. https://status.whatfix.com/incident/805108 Wed, 14 Jan 2026 15:00:00 -0000 https://status.whatfix.com/incident/805108#d031e788fec209502b62700faf47fd87df8c95e8f394fb18b28e794fad69204a Incident Studio is currently degraded on Chromium-based browsers. The issue appears after upgrading Chrome from version 143.x.xx to 144.x.xx. We are actively investigating. https://status.whatfix.com/incident/799819 Wed, 07 Jan 2026 04:07:24 -0000 https://status.whatfix.com/incident/799819#af5c9e16aaaf3467c856ed92652dd54888362a01e3fd68e6ae5e6bb16f358bab Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/799819 Wed, 07 Jan 2026 04:06:42 -0000 https://status.whatfix.com/incident/799819#c583f06d8ca311871b0670c0a163ceed4eeb591b8076e7c1095ffff2739c43f3 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/799819 Wed, 07 Jan 2026 04:05:13 -0000 https://status.whatfix.com/incident/799819#63433a0b8aa91c0759bf021e0eae718d6c7fe549063d3a81e4824b39997bafcd Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/799819 Wed, 07 Jan 2026 04:04:33 -0000 https://status.whatfix.com/incident/799819#cc223a8d802fc300bbf1fa034d9cd604d9fd84d4b290396c4ea960b8b876c4e6 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/798514 Mon, 05 Jan 2026 04:12:21 -0000 https://status.whatfix.com/incident/798514#84385eebb7bf341fa8591636f5166889e04f875347069ff7961690cef0e1c69f Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/798514 Mon, 05 Jan 2026 04:10:27 -0000 https://status.whatfix.com/incident/798514#e8b7cc5816242d7999d3609ee3061f33012838a22ee52df638725c4b1bdc7e37 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/798514 Mon, 05 Jan 2026 04:06:10 -0000 https://status.whatfix.com/incident/798514#d9da24c8263b369e99623f08e6984f97507c35f8bce17c010345b4f0f51ded81 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/798514 Mon, 05 Jan 2026 04:05:42 -0000 https://status.whatfix.com/incident/798514#667cb093c6aa4aca331f78e2031e05548af28b37b76c35f301b4d7d579893cb0 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/795933 Tue, 30 Dec 2025 04:24:13 -0000 https://status.whatfix.com/incident/795933#b2973d2aafb480ddb6df0de8d235d3d41ab75c82552af5ff487b5a8b2f83a09b Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/795933 Tue, 30 Dec 2025 04:20:27 -0000 https://status.whatfix.com/incident/795933#66046893fa666b7d0e1f88eec1168a595b42b4f627534bc466e44cda47a181c4 Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/793367 Wed, 24 Dec 2025 03:59:18 -0000 https://status.whatfix.com/incident/793367#cb8767e834a8ac835121a5dff453ec2ae8d2e6dfb5ce52190e15e7f0c0f38a63 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/793367 Wed, 24 Dec 2025 03:58:58 -0000 https://status.whatfix.com/incident/793367#1731610a79c5cefa6cf4e9e3b034384b834876337ddb7d70492f521a4daa799f Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 22:28:14 -0000 https://status.whatfix.com/incident/790775#a74d312bda4c10bea1390250aeb53a71737278b442cb70a94e5202ce7d14fcd1 Incident Whatfix Support recovered. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 22:23:34 -0000 https://status.whatfix.com/incident/790775#53541e3a9b65677ee35fa92f28bc5097132bdd6a42602663c6d6aab2d2f02ab1 Incident Whatfix Support went down. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 11:09:06 -0000 https://status.whatfix.com/incident/790775#019705abf3305908fc6aa77c1a8696fdae73cf773d3bc6d7c52e91ec3d1e4718 Incident Whatfix Community recovered. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 11:08:21 -0000 https://status.whatfix.com/incident/790775#297049c48136d0e8bd1df0f1697361a5c050dabcb7a8be7f72991c1cbd316bdf Incident Whatfix Community went down. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 11:07:44 -0000 https://status.whatfix.com/incident/790775#820e61d94631158070d45d1443a9fbab96f1b616546ab74e0a9204bfb98ebfcf Incident DAP (Web/ Desktop) - EU - Studio recovered. https://status.whatfix.com/incident/790775 Fri, 19 Dec 2025 11:07:32 -0000 https://status.whatfix.com/incident/790775#e8e03bc744cd4f298775317c7b9a5a14d7b5410bd331f354fc6d4dff6425288d Incident DAP (Web/ Desktop) - EU - Studio went down. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 15:11:15 -0000 https://status.whatfix.com/incident/787604#23ab991cdf6265a12ffc3dec7010f3c141d23b9b1f4ac61fba7ac11bbd40fba0 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 15:09:52 -0000 https://status.whatfix.com/incident/787604#48072f4a186ef70bbbbb432592fa36fdb9357032b85c361b0d2152d92c0dd000 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 14:59:38 -0000 https://status.whatfix.com/incident/787604#73bc43dbb6cb76172f782808a9035f250d7888e23b970151a3bce0a20478407d Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 14:58:06 -0000 https://status.whatfix.com/incident/787604#8f4d9547a02b9b16737dc6ed266ce1ca2485079985c0a9376a52c5f0618123c2 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 14:54:21 -0000 https://status.whatfix.com/incident/787604#b86f560a0a3f55fd052751efd2c5d7b4bc5cb03ce9b9021b7687c5f67a72d545 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/787604 Tue, 16 Dec 2025 14:49:59 -0000 https://status.whatfix.com/incident/787604#9b446cd1414ca3d63261743a315453153bb647952f399b02770136b3a577faa7 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:51:04 -0000 https://status.whatfix.com/incident/785791#ce52805588348b579c5a7d69b8055163bb6fcdf94f23245fd97e0b4b702f024c Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:40:49 -0000 https://status.whatfix.com/incident/785791#42710edcfeafb13afd3078b01b7bc1d6fb9aa1f523e9ece94ed5fbe33026ca4a Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:18:41 -0000 https://status.whatfix.com/incident/785791#50291dbfd7a301768ef19808d2293cbb2246071019d00469d741af8c8e2a9439 Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:15:49 -0000 https://status.whatfix.com/incident/785791#5b4f5ff2d9a456749a7685dba3141b5d4aea029497ae6105c964ae9daacbf1b4 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:06:47 -0000 https://status.whatfix.com/incident/785791#8e5f4491c690139d3e1cc850f40fac66b67ccb486d39f8cb48f75302d428b7fd Incident DAP (Mobile) - North America - End User Experience recovered. https://status.whatfix.com/incident/785791 Sat, 13 Dec 2025 15:05:05 -0000 https://status.whatfix.com/incident/785791#6e00dc5fca593f27370ccaa3bf97980bd7bb16b0be389437ab0681b1e8d9f245 Incident DAP (Mobile) - North America - End User Experience went down. https://status.whatfix.com/maintenance/783738 Wed, 10 Dec 2025 12:33:44 -0000 https://status.whatfix.com/incident/783738#ed7d6c491458739059cd8634810fdbabf478f7de2da03edc88315853d267651f Maintenance We have scheduled a service upgrade in the PROD US environment (EAST and WEST) on December 13th, 2025, from 9:30 AM to 4:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 09:13:00 -0000 https://status.whatfix.com/incident/780258#c548427617591ccf0176a8883590cc20aa3fc28601e3d3a26efae51e976087ac Incident Our systems are back online, and both the Dashboard and monitor services are fully operational. We will continue to monitor to ensure stability. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 09:12:00 -0000 https://status.whatfix.com/incident/780258#95c532a1e35c454153aaaccceaaa22bec9cb89c90af3c41221f2eb570103c1b8 Incident We are currently impacted by a Cloudflare outage, which may cause intermittent service issues. Cloudflare has implemented a fix and is monitoring their recovery. We are monitoring our systems accordingly. Status: https://www.cloudflarestatus.com/ https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 09:00:00 -0000 https://status.whatfix.com/incident/780258#1d6798d401cd6d50624aff5205889bfb89e6fc6bab4ebe7edb367f710166f404 Incident Our sites are experiencing downtime due to a Cloudflare outage. You can track their status here: https://www.cloudflarestatus.com/ https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 08:55:45 -0000 https://status.whatfix.com/incident/780258#3df415eb8cc804045563cd030ce7ee858a2df4114c288e58caaf4142c62a630d Incident DAP (Mobile) - EU - Content Authoring Services went down. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 08:54:01 -0000 https://status.whatfix.com/incident/780258#a531ea2cc5b1cef7672fa1cb24962cdff790c7c5d77b378becf93f02aa9c485b Incident DAP (Mobile) - EU - End User Experience went down. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 08:53:21 -0000 https://status.whatfix.com/incident/780258#c3010af5e0c2d4bc0953e0f992468de0f04657a9c4ce6ac5938663fa000e7647 Incident Mirror - North America - Mirror Service went down. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 08:53:00 -0000 https://status.whatfix.com/incident/780258#48d642f232c47ebffb2c7b0210f73e3ce8aae94e0a552268c20fd2215b7f557f Incident DAP (Web) - North America - Survey Service and DAP (Web) - EU - Multi Format Outputs went down. https://status.whatfix.com/incident/780258 Fri, 05 Dec 2025 08:52:00 -0000 https://status.whatfix.com/incident/780258#0dd47409393aa61cef7666278d1e19f4e26b9dcb4e5cccd96e846134c6a88cf6 Incident DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, and 18 other resources went down. https://status.whatfix.com/maintenance/778735 Wed, 03 Dec 2025 08:01:32 -0000 https://status.whatfix.com/incident/778735#aff917cab4e9613441729cea852522e274722da47bac5fe456883c741493c3d8 Maintenance We have scheduled a service upgrade in the PROD EU environment (SWI and North Europe) on December 6th, 2025, from 9:30 AM to 2:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses. Update: The upgrade is currently in progress, and the maintenance window has been extended until 5:30 PM IST. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:28:32 -0000 https://status.whatfix.com/incident/773689#3ad8c9b40fab01eca1a6b88aad84efa504fab5d7c1aaa6f36b3c7de0881233d6 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:28:03 -0000 https://status.whatfix.com/incident/773689#43538e8ff3f00041bec0d60b4219380c38acce2c1a3c46ce59e3654a2605cf31 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:21:38 -0000 https://status.whatfix.com/incident/773689#fe359a1f85ea1a39f489bb069540106fbeb3dd7b3ee78a8d9315523958ccd471 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:20:53 -0000 https://status.whatfix.com/incident/773689#fa782a829d7d302952580e1593062b60e00916921f6eb4fbb91e431c3623fdcf Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:17:33 -0000 https://status.whatfix.com/incident/773689#007fde41304cfcfb15c93bcb169d700aecdf8e1b9d05c951e7e8e04b8e1bf02b Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:13:53 -0000 https://status.whatfix.com/incident/773689#22b86547fc6c4e5a6b924700902928cb12a1731aa0924686e998963c4de54c4c Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/773689 Tue, 25 Nov 2025 06:12:26 -0000 https://status.whatfix.com/incident/773689#406948517e6a0e24744d6fd52a37a17611420f929a84fa3a4ba4f81d23faa1b4 Incident DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/768544 Tue, 18 Nov 2025 14:48:00 -0000 https://status.whatfix.com/incident/768544#270dcc373302afab5277b08a1829e9c12a13b5785592a1ac2788fa08928d0ad4 Incident Cloudflare (our CDN provider) identified the issue and fixed it. Service is now back online and fully operational. We are continuing to closely monitor the environment to ensure sustained stability. https://status.whatfix.com/incident/769157 Tue, 18 Nov 2025 14:34:00 -0000 https://status.whatfix.com/incident/769157#66e0f2fce3f3f8a6acdeed207cb2f6b5ae76c7aecd1eea4cc7d4060973a45b9f Incident Cloudflare (our CDN provider) identified the issue and fixed it. All services are now back online and fully operational. We are continuing to closely monitor the environment to ensure sustained stability. https://status.whatfix.com/incident/768544 Tue, 18 Nov 2025 12:01:00 -0000 https://status.whatfix.com/incident/768544#e9e49aabf667954bc42c63409653f58bfb1590baa2e7b57d65bf065d731bddbd Incident Our Content Delivery Network (Cloudflare) continues to experience intermittent 500 errors impacting our Web Client. https://status.whatfix.com/incident/768544 Tue, 18 Nov 2025 11:46:54 -0000 https://status.whatfix.com/incident/768544#b89bac3cb007aed007217aabaf2bea22ee0af5581b44cd2a8793a81dd04a7825 Incident Whatfix Support went down. https://status.whatfix.com/incident/769157 Tue, 18 Nov 2025 11:46:00 -0000 https://status.whatfix.com/incident/769157#88c5998a9ceb91a379728ca064878c1c22697903f345bfe77031307559919095 Incident Our Content Delivery Network (Cloudflare) continues to experience intermittent 500 errors impacting our Web Client. https://status.whatfix.com/incident/757910 Tue, 04 Nov 2025 20:49:00 -0000 https://status.whatfix.com/incident/757910#77df58e748ac0f5160b221fc95c466cfce4feb36ac4ffc55bbdb6e750fb67475 Incident Team has identified the issue and applied a fix. Push to production operations and content visibility are now back to normal for customers in the EU and US regions.We are closing monitoring as the systems are stable. Thank you for your patience while we resolved this issue. https://status.whatfix.com/incident/757910 Tue, 04 Nov 2025 15:48:00 -0000 https://status.whatfix.com/incident/757910#2a1a5dc09a5f045dfb3cdc039062696da3d91c4cc4a478b81b2041ce7686cf90 Incident Team is still working on resolving the issue impacting P2P operations and content visibility. Investigation is ongoing, and we are monitoring the situation closely. We’ll provide another update once we have more details or when the issue is resolved. https://status.whatfix.com/incident/757910 Tue, 04 Nov 2025 14:25:00 -0000 https://status.whatfix.com/incident/757910#9d44eda76c1af02f0abf6dccaa167145321951cde3e5f14cac4d673e4cdb1a7f Incident Team is working on an ongoing issue affecting P2P operations and content visibility in production for some customers across the EU and US regions. The team is actively investigating the cause and working to restore normal functionality. We’ll share more updates as soon as possible. https://status.whatfix.com/incident/755480 Fri, 31 Oct 2025 15:30:00 -0000 https://status.whatfix.com/incident/755480#6baa5fa60f85ae9f5e45f06f24831670cb74e0f9fc1670c8535421c4c1debb26 Incident No downtime occurred — intermittent P2P processing delays were observed. We are closely monitoring the service and will provide further updates. https://status.whatfix.com/incident/755480 Fri, 31 Oct 2025 14:00:00 -0000 https://status.whatfix.com/incident/755480#2d04666cdd8ddbeae6906a29a1c18960484aed1473cd20551e301443a92ab99a Incident We are currently experiencing a delay in P2P processing time. The team is investigating this issue. https://status.whatfix.com/incident/752257 Mon, 27 Oct 2025 16:02:00 -0000 https://status.whatfix.com/incident/752257#785f894e6535a7c270a8769cca884cec4325bbc9e0845a0396b198da5ac5f0e1 Incident All the services are up and running fine. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:09:03 -0000 https://status.whatfix.com/incident/752220#747d820a5e14a0dd36deafe12993d6c0777dd036f52672cbebb9ee6af9ed2ac8 Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:06:55 -0000 https://status.whatfix.com/incident/752220#a57985f5a803bccb22db90c6aac18043306307c6af9aab48287e0c9ed6e52ef0 Incident DAP (Web) - North America - Push to Production Service and DAP (Mobile) - North America - Content Authoring Services recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:06:41 -0000 https://status.whatfix.com/incident/752220#1f4e81d54baa9e892a0b11c2cb412e809eedc6f7e80a616cc08977fe4b527958 Incident DAP (Mobile) - North America - Content Authoring Services went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:05:50 -0000 https://status.whatfix.com/incident/752220#aee751298c2b5d490a8007aa3cfc7f6dc93a99b0ba5e9786a82e6d7c5c00f2cf Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:01:04 -0000 https://status.whatfix.com/incident/752220#9a532041bca68f7815f4b99b2083b5e538ec7d3fea9ba778f9631d7109213e43 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 15:00:58 -0000 https://status.whatfix.com/incident/752220#c520e49693920f7147c97ce2fed892469360efac7c41bde24796943b2b04f57e Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:59:15 -0000 https://status.whatfix.com/incident/752220#97dd5a96d5dfea874e4e76b68d5caf2a4c9802b85e41818d4c0aeaa3a509c14c Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:49:39 -0000 https://status.whatfix.com/incident/752220#33c1834ed684a7788a32bdf0b47e3249ad7468a205b12f0d382f40a56277b045 Incident DAP (Web/ Desktop) - EU - Dashboard recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:49:10 -0000 https://status.whatfix.com/incident/752220#b672b3882d7665439a2a85323a41bf8219f1725ef3272afe4de473146a7cc5fc Incident DAP (Web) - North America - Multi Format Outputs recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:46:54 -0000 https://status.whatfix.com/incident/752220#126493356046857138ab4a4b203b9f302a8567a43042d90ea0ebbfadf6685771 Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:45:25 -0000 https://status.whatfix.com/incident/752220#2cd2a052e2d168e862f387e56759e3559500f4eae43579e14bf8ddf903c68672 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:43:55 -0000 https://status.whatfix.com/incident/752220#ebad606a9d9d30c9011066b46c847418ac0a6efb5d2230e19bd73584b297ff6c Incident DAP (Web/ Desktop) - EU - Dashboard went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:42:52 -0000 https://status.whatfix.com/incident/752220#f84a4c49dd93e9ed8899e7f645d3a3c0536cc146904540842dcdcbb4f6441486 Incident DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:41:32 -0000 https://status.whatfix.com/incident/752220#50ba1127054e79e3a5b29870a8ca50dc57f18272264b8fe6dec2d1488e7a7eaa Incident DAP (Web) - North America - Multi Format Outputs went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:41:08 -0000 https://status.whatfix.com/incident/752220#c730b8dc3a8550b47fd90a44cacafd686fc5372109180fb936fe58b103a4db0b Incident DAP (Web/ Desktop) - North America - Dashboard went down and DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:40:26 -0000 https://status.whatfix.com/incident/752220#03795825604091e93f42e33d6a81e30a29d9f22eae6ae81f131c7a462e30cfe7 Incident DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:09:12 -0000 https://status.whatfix.com/incident/752220#7fa49ffa0f7418ba3ef4ea7d02c64241446d4d2555efdaebc903f9e73ae2628e Incident DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:06:00 -0000 https://status.whatfix.com/incident/752220#e32f29bd1a69ce582c7c0883f2ec09e562b6fd8cd4b5da0800b80fabad63b00e Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/752220 Mon, 27 Oct 2025 14:05:26 -0000 https://status.whatfix.com/incident/752220#62e383aab8074d24f46b3c390f4da3b2ff8df53441ced026bb4b049dcda44bd5 Incident DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Push to Production Service went down. https://status.whatfix.com/incident/752257 Mon, 27 Oct 2025 14:02:00 -0000 https://status.whatfix.com/incident/752257#751e4197cb28a1fb5a2616783b526ff7a6d1f89bbc1d9463980db9c7604a1385 Incident Dashboard is currently in degraded state. Team is working on fixing the issue and will update the status once all services are up https://status.whatfix.com/incident/746173 Sun, 19 Oct 2025 09:19:54 -0000 https://status.whatfix.com/incident/746173#a3fe9fef78a5f5cce40688021a540a52f013d7b162c014180c258e246cb395ba Incident Whatfix University recovered. https://status.whatfix.com/incident/746173 Sun, 19 Oct 2025 02:21:38 -0000 https://status.whatfix.com/incident/746173#a3afec1d03cf46520fcf9cbbf5e916dc011cc476badc004232074a66d94441da Incident Whatfix University went down. https://status.whatfix.com/maintenance/735834 Wed, 01 Oct 2025 17:34:20 -0000 https://status.whatfix.com/incident/735834#a416dfaf68bff4b275e4e57d2bf6e5631cb40a22e886e7047b535bb90626655c Maintenance We will be conducting a Disaster Recovery (DR) exercise on our Europe (EU) data centers on October 4th, 2025, from 11:30 AM IST to 2:30 PM IST. Please note that the timing may vary slightly. Application services will not be affected during this exercise. We appreciate your understanding as we work to ensure the reliability and resilience of our systems. https://status.whatfix.com/incident/735521 Wed, 01 Oct 2025 07:21:13 -0000 https://status.whatfix.com/incident/735521#e908f28ab8cca45da3ebe678b5f562e08b11110c27721dfc40bf95318286df39 Incident Whatfix Community recovered. https://status.whatfix.com/incident/735521 Wed, 01 Oct 2025 07:18:25 -0000 https://status.whatfix.com/incident/735521#52d7b6b0adae44cb8ca55329d396cdfbb2091c898c2532e4c269463ce00b17a6 Incident Whatfix Community went down. https://status.whatfix.com/incident/735214 Tue, 30 Sep 2025 21:18:00 -0000 https://status.whatfix.com/incident/735214#39bfae5d2ca8bc7e3b87cf1a3f1bb0f0174956dc64f3ea7c6da1d8673afccc53 Incident The issue has been fixed. All services are back online, fully functional, and operating as expected. https://status.whatfix.com/incident/735214 Tue, 30 Sep 2025 21:16:52 -0000 https://status.whatfix.com/incident/735214#9600cadad6c8b26cf5a8935c23392992ab67c712d20fe9c5f03fc0592a772e9d Incident DAP (Web) - North America - Push to Production Service recovered. https://status.whatfix.com/incident/735214 Tue, 30 Sep 2025 21:16:24 -0000 https://status.whatfix.com/incident/735214#f3e596101d75dec2fbf0febd38ff51028d8c90ab962fa1d676afee1ec1d72295 Incident DAP (Web/ Desktop) - North America - Dashboard recovered. https://status.whatfix.com/maintenance/602907 Sat, 14 Jun 2025 07:30:00 -0000 https://status.whatfix.com/incident/602907#1d76b479f5910ed2c16e78a9286dc3218d6045f1dcfdadd9ba122b20fc34aca7 Maintenance Please be advised that the P2P service will be unavailable due to scheduled maintenance on 15th June 2025, from 7:30 AM to 9:10 AM UTC. We kindly request all users to avoid performing any P2P transactions during this time. Please note that the maintenance window may vary slightly depending on operational requirements. https://status.whatfix.com/maintenance/559402 Fri, 09 May 2025 20:07:38 -0000 https://status.whatfix.com/incident/559402#d23bf19928030d8b352f67ffd00d9dd0edb96349850d74f52eb85d0aaa3db571 Maintenance Dear Customers, We are conducting a "Disaster Recovery Exercise" with our US data centers. Please note that application services will not be affected during this exercise. https://status.whatfix.com/maintenance/527190 Wed, 12 Mar 2025 18:09:50 -0000 https://status.whatfix.com/incident/527190#b98a07673016a5002b0384a1b1b915bb1b0c77048a8dac7cc11efc781896935c Maintenance Our team will be performing maintenance to upgrade system components and enhance our deployment pipelines. No downtime is expected, and all services should remain operational. We will closely monitor the process to ensure a smooth transition. https://status.whatfix.com/maintenance/527187 Wed, 12 Mar 2025 18:07:40 -0000 https://status.whatfix.com/incident/527187#6341e489ec4819b6509cb310b097440e73172d766fe9969a8b932d82ebf75202 Maintenance Our team will be performing maintenance to upgrade system components and enhance our deployment pipelines. No downtime is expected, and all services should remain operational. We will closely monitor the process to ensure a smooth transition. https://status.whatfix.com/maintenance/509326 Sat, 08 Feb 2025 03:08:48 -0000 https://status.whatfix.com/incident/509326#aa5457a8e035fbb70697f98f7dff70e754371b1271842ebf0233a619be1028f3 Maintenance Maintenance for Whatfix Mobile Services is in Progress The services, including the dashboard and end-user APIs, will be impacted during this infrastructure change. https://status.whatfix.com/maintenance/470367 Sun, 01 Dec 2024 03:40:07 -0000 https://status.whatfix.com/incident/470367#2919733d602848e006f3043515594e714382778161c8aef1dc416c99534a82d5 Maintenance There will be certain intervals of time when certain services of our US Data Center will not be available https://status.whatfix.com/maintenance/469826 Fri, 29 Nov 2024 16:50:10 -0000 https://status.whatfix.com/incident/469826#ef263b35c200d50385e5503847c6dc9f1b9841ada84d0dba538940bda19328d9 Maintenance There will be certain intervals of time when certain services of our Europe Data Center will not be available https://status.whatfix.com/maintenance/464027 Sun, 17 Nov 2024 04:30:00 -0000 https://status.whatfix.com/incident/464027#6e67725ad7fcf580662e1d1b3dbb1ee253277637a6cd50e47e9eff63a2d2afea Maintenance We were doing quarterly disaster recovery testing.During this time Traffic was diverted to the other active DC. It has been determined that a few of our health check and reporting continued to our inactive DC. Due to this a down time appeared falsely on our status page. This has been investigated and ensured to not have been a down time. https://status.whatfix.com/maintenance/458879 Sun, 10 Nov 2024 04:37:00 -0000 https://status.whatfix.com/incident/458879#bafb0cd2fce6ef248dc02bd160ece6e71553232dbbbc2b996778b42d28f7fb45 Maintenance As a part of our initiative to ensure high Availability, we are performing a DR Failure Testing. One of the Active Data Centers (Switzerland) is being shutdown to replicate a Failure of Data Center. The traffic has been directed to our other data center in North Europe. https://status.whatfix.com/maintenance/403807 Fri, 26 Jul 2024 00:56:36 -0000 https://status.whatfix.com/incident/403807#a2b83668bf9af600e5b0b493c170b1755d6c4aa15fd17735aa06fa856bb6dad3 Maintenance We will be performing scheduled maintenance on our infrastructure to enhance the performance and high availability of our services. During this maintenance window, all services will be unavailable in the EU region. https://status.whatfix.com/maintenance/397626 Sat, 13 Jul 2024 09:21:04 -0000 https://status.whatfix.com/incident/397626#e67ce96c306a1ac900694e372173696901be9e4d9fc46974244e0e50eed1ba32 Maintenance Dear Customers, We are conducting a Disaster Recovery Exercise with our US data center. Please note that application services will not be affected during this exercise. https://status.whatfix.com/maintenance/374618 Sat, 25 May 2024 13:00:00 -0000 https://status.whatfix.com/incident/374618#6739737f5c55974c8bf9798d7ba3179fce094f3acda1ef8eac12362fb0ba6d2c Maintenance Dear Customers, We are conducting a Disaster Recovery Exercise with our US data centres. Please note that application services will not be affected during this exercise. https://status.whatfix.com/maintenance/348591 Sun, 31 Mar 2024 07:38:00 -0000 https://status.whatfix.com/incident/348591#7c2ee79208b5c3489b52f48fbcbf15bc62da3a9f59eed9a62783c78fb319a01e Maintenance We successfully conducted and completed maintenance without impacting application services https://status.whatfix.com/maintenance/303810 Fri, 22 Dec 2023 13:13:06 -0000 https://status.whatfix.com/incident/303810#cc97ebc1020f0dc9ca5a79196fa24c856a5f57c51aa112028bd8076dab6222c1 Maintenance This emergency maintenance is a measure to bolster our infrastructure's resilience to potential data center failures. The improvements made during this period will fortify our systems, providing a more robust and reliable service in the long run. During the maintenance window, you will experience a downtime of approximately 15 minutes. We understand the importance of your work and apologize for any inconvenience caused. Rest assured, our team is committed to minimizing the impact on your workflow as much as possible. Thank you for your continued trust. If you have any concerns or questions, please do not hesitate to reach out to your customer success manager or Whatfix Support at support@whatfix.com. https://status.whatfix.com/maintenance/265935 Fri, 29 Sep 2023 08:17:42 -0000 https://status.whatfix.com/incident/265935#bb0da3382d341e6859814bcca8ca151cf8e895dc940769ab9b561a6cbc6734b8 Maintenance Please be aware that Whatfix Mobile will be unavailable from 0330 UTC to 1530 UTC IST on 15th October 2023 as the IT team will be performing scheduled maintenance at this time. During this time, you will be unable to create/ modify/ publish/ pause projects. The IT team will advise when the maintenance is complete and services have been restored and we will communicate the same to you as well. https://status.whatfix.com/maintenance/219009 Mon, 12 Jun 2023 06:19:28 -0000 https://status.whatfix.com/incident/219009#3d488789f9fb8cd6588457511abe182c0d2c6655f84b9f33c2501cfeff5ce78e Maintenance Whatfix will be conducting maintenance on its EU data centers on Saturday, 1st July 2023, from approximately 05:30 AM to 06:15 AM UTC. During this window, Whatfix authoring services will be impacted. Please note that End Users will still be able to access content https://status.whatfix.com/maintenance/208537 Wed, 17 May 2023 08:56:08 -0000 https://status.whatfix.com/incident/208537#361d64366ae64c37a04baa96a5774e563a6a6ea280a56269e94a88e5589f9c3b Maintenance Whatfix will be conducting maintenance activity on US Data Center Servers for 270 mins on 27th May 2023 (Saturday). All Services will be impacted. https://status.whatfix.com/maintenance/174634 Mon, 13 Feb 2023 05:29:04 -0000 https://status.whatfix.com/incident/174634#e27c730d94e622dc6e8a3a5c45229a2fa9b76c44bda3a4ab0e863f11e95f6b76 Maintenance We will be migrating our primary data center in Europe from Digital Ocean to Azure. The switchover is planned on 25th Feb 2023, 0530 UTC. There will be a scheduled downtime of 5 mins that will end at 0535 UTC. https://status.whatfix.com/maintenance/174178 Sat, 06 Aug 2022 04:30:00 -0000 https://status.whatfix.com/incident/174178#b1a8a0dccda2f220b08f8f9616dca5828ab97d89c7388be0cd553543769bc720 Maintenance On Saturday, 6th Aug 2022, from approximately 04:30 AM to 05:00 AM UTC, we will be performing maintenance activity on one of our back-end clusters. During this window, we aren't expecting any functionality impact on the platform https://status.whatfix.com/maintenance/174182 Sat, 07 May 2022 03:30:00 -0000 https://status.whatfix.com/incident/174182#e5f531db28d2c78db97f5ba77d01cd50743da7a31a44e9dc87513f77b501e673 Maintenance On Saturday, 7th May 2022, from approximately 03:30 AM to 04:30 AM UTC, we will be performing maintenance activity on one of our back-end clusters. During this window, we aren't expecting any functionality impact on the platform https://status.whatfix.com/maintenance/174183 Sat, 09 Apr 2022 05:00:00 -0000 https://status.whatfix.com/incident/174183#577139dcf0e009dd3f91aad2c3be2d074041740e0b4e4a95a636673598990c67 Maintenance On Saturday, 9th April 2022, from approximately 5:00 am to 6:00 am UTC, we will be performing maintenance activity on one of our back-end clusters. During this window, we aren't expecting any functionality impact on the platform https://status.whatfix.com/maintenance/174184 Sat, 12 Mar 2022 05:00:00 -0000 https://status.whatfix.com/incident/174184#c9ba8dc9c5fd5165acd5cc30f6c20af0353624a8251d91b44e9d8b59c2ccede8 Maintenance On Saturday, 12th March 2022, from approximately 5:00 am to 6:00 am UTC, we will be performing maintenance activity on one of our back-end clusters. During this window, some of the features (e.g. Video Download, Export and P2P, PDF generation) might get temporarily impacted. There is no impact on our dashboard, editor, or end-user functionality. https://status.whatfix.com/maintenance/174189 Sat, 22 Jan 2022 06:30:00 -0000 https://status.whatfix.com/incident/174189#96fa5a941998312ff6fac0b64b1d56b90c0b161fdfd4a0c6e49e3c405db2c3e9 Maintenance On Saturday, 22nd January 2022, We will be performing scheduled maintenance to our Infrastructure. Whatfix Authoring services will be inaccessible between 6:30 AM - 6:35 AM UTC. Please contact support@whatfix.com for any clarifications. https://status.whatfix.com/maintenance/174190 Sat, 20 Nov 2021 05:00:00 -0000 https://status.whatfix.com/incident/174190#a44317436e039247b0dd41a80cf5134c624616be0ce717da94c8b9e79f1eaa5d Maintenance On Saturday, 20th November 2021, from approximately 5:00 am to 6:00 am UTC, we will be performing maintenance activity on our Hadoop back-end cluster. During this window, some of the features (e.g. Video Download, Export and P2P, PDF generation) might get temporarily impacted. There is no impact on our dashboard, editor, or end-user functionality. https://status.whatfix.com/maintenance/174191 Sat, 21 Aug 2021 06:00:00 -0000 https://status.whatfix.com/incident/174191#7448b1b762ab94a20ae27d006d17fb731c181512fc8f2ef2f3136ba6b58b12a9 Maintenance On Saturday, 21st August 2021, We will be performing scheduled maintenance to our Infrastructure. Whatfix Authoring services will be inaccessible between 6 AM - 6:05 AM UTC and 10 AM - 10:05 AM UTC. Please contact support@whatfix.com for any clarifications. https://status.whatfix.com/maintenance/174192 Sat, 21 Aug 2021 06:00:00 -0000 https://status.whatfix.com/incident/174192#1f9745067d58209050a8b0d1ba05f6229c9f5500800a6631260f7c90046c1b8b Maintenance On Saturday, 21st August 2021, We will be performing scheduled maintenance to our Infrastructure. Whatfix Authoring services will be inaccessible between 6 AM - 6:05 AM UTC and 10 AM - 10:05 AM UTC. Please contact support@whatfix.com for any clarifications. https://status.whatfix.com/maintenance/174193 Sat, 17 Jul 2021 05:30:00 -0000 https://status.whatfix.com/incident/174193#479fe1ee87fff2402ed17d08fa45759b80fc427880063106299ed62742a5330e Maintenance We will be performing routine maintenance on our back-end servers on July 17th between 05:30 AM to 07:30 AM UTC. There is no operational impact. All services will be available during this maintenance window. https://status.whatfix.com/maintenance/174194 Sun, 11 Apr 2021 06:30:00 -0000 https://status.whatfix.com/incident/174194#6f83483dbb7f65adc273136734249e84d3c75a0b3720d48634f991f6f2e419cd Maintenance Search services(dashboard and end users), extension generation and push to production will not be in operation in initial 10 mins in the window from 6:30 AM UTC till 7:00 AM UTC. We are not expecting any downtime to other operations in dashboard and editor functions. We might see some degraded performance in the remaining hours of the maintenance window. https://status.whatfix.com/maintenance/174196 Sat, 20 Mar 2021 04:30:00 -0000 https://status.whatfix.com/incident/174196#960707ac0e2c6fbc3166f7cdeb08e0b35e5e0f548d5dff9e9493c705d3e2a8a0 Maintenance On Saturday, 20th March 2021, from approximately 4:30 am UTC to 10:30 am UTC, we will be performing maintenance activity on our Infrastructure. We are not expecting any downtime to basic operations of the dashboard, editor, or end-user functionalities. However, We might see degraded performance for the first 30 minutes of the maintenance window for a few features(Export, Flow testing, and PDF/Video generation). There will not be a direct impact on end users. https://status.whatfix.com/maintenance/174197 Mon, 15 Feb 2021 01:00:00 -0000 https://status.whatfix.com/incident/174197#4e2a8023a1d7f7b4dd119b821cb859a0b8ad500e791137d8bde4eeaba91e90b7 Maintenance On Monday, 15th February 2021, from 01:00 am to 05:00 am UTC, there will be scheduled maintenance. Whatfix cloud services will be down during the maintenance period for up to 30 minutes during which some customers might experience degraded performance. https://status.whatfix.com/maintenance/174199 Sun, 22 Nov 2020 04:30:00 -0000 https://status.whatfix.com/incident/174199#f0a8d84c9cab21edf0d612052d976d962e612f1cf251b92ef668e0c357f0d52e Maintenance We will be performing routine maintenance on our back-end servers starting on Nov 22nd, 04:30 - 06:30 UTC. There is no operational impact. All services will be available during this maintenance window. https://status.whatfix.com/maintenance/174201 Sat, 31 Oct 2020 04:30:00 -0000 https://status.whatfix.com/incident/174201#6c9f2bd45f65a68e5fdb05178bead35651a652017fd5d6e1b17c0db832bb4c0b Maintenance We will be performing routine maintenance on our API servers starting on Oct 31, 04:30 - 05:30 UTC. There is no operational impact. All services will be available during this maintenance window. https://status.whatfix.com/maintenance/174202 Sat, 03 Oct 2020 05:00:00 -0000 https://status.whatfix.com/incident/174202#424a5e9add9d74b3793aef4bec4a8cc612f763b2909711ee4c013100e732b8f8 Maintenance On Saturday, 3rd October 2020, from approximately 5:00 am to 6:00 am UTC, we will be performing maintenance activity on our Hadoop back-end cluster. During this window, some of the features (e.g. Video Download, Export and P2P, PDF generation) might get temporarily impacted. There is no impact on our dashboard, editor, or end-user functionality. https://status.whatfix.com/maintenance/174203 Sat, 25 Jul 2020 05:30:00 -0000 https://status.whatfix.com/incident/174203#59885352d8ac5b2ef21bdfcd5cb30506c5cc07870c541595f84fe8273b82ec54 Maintenance We will be performing routine maintenance on our Back end system starting 05:30 UTC to 08:30 UTC. There is no operational impact. All services will be available during this scheduled update.