Whatfix Web Platform Performance Degradation
Resolved
Jan 21 at 04:39pm UTC
This incident has been resolved.
Affected services
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
Updated
Jan 21 at 04:30pm UTC
A fix has been implemented and we are monitoring the results.
Affected services
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
Updated
Jan 21 at 04:27pm UTC
The issue has been identified and a fix is being implemented.
Affected services
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
Updated
Jan 21 at 04:08pm UTC
We are continuing to investigate this issue.
Affected services
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
Created
Jan 21 at 03:36pm UTC
The site is currently experiencing a higher-than-normal amount of load which may be causing pages to be slow or unresponsive. We are investigating the cause and will provide an update as soon as possible.
Affected services
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard