Previous incidents
Whatfix Support is down
Resolved Mar 18 at 12:17pm UTC
Whatfix Support recovered.
1 previous update
DAP (Web) - North America - Survey Service, DAP (Enterprise) - North America,...
Resolved Mar 17 at 04:49pm UTC
Whatfix Community recovered.
5 previous updates
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Mar 06 at 08:41am UTC
DAP (Mobile) - North America - Content Authoring Services and DAP (Mobile) - North America - End User Experience recovered.
9 previous updates
Whatfix Dashboard outage
Resolved Mar 06 at 08:34am UTC
We had an issue with one of our vendors that caused an outage and initiated a P1 case with them to find the root cause.
We are confirming that all functionalities are back online.
1 previous update
The dashboard is currently down
Resolved Feb 27 at 12:57pm UTC
This issue has been rectified. The services are up and working fine.
1 previous update
Whatfix Support is down
Resolved Feb 25 at 01:57pm UTC
Whatfix Support recovered.
1 previous update
False positive alert for PA - EU - Analytics Ingestion Service
Resolved Feb 24 at 11:42am UTC
The network issue was resolved.
1 previous update
Degraded - Push to production service
Resolved Jan 31 at 06:30am UTC
The failure in Push to Production have been resolved and is being monitored.
1 previous update
Dashboard login failed on two regions
Resolved Jan 30 at 07:41am UTC
The issue has been fixed, and the degradation has been resolved
1 previous update
DAP (Web/ Desktop) - North America - Studio and DAP (Web) - North America - S...
Resolved Jan 23 at 04:39pm UTC
DAP (Web) - North America - Survey Service recovered.
3 previous updates
Content movement failures
Resolved Jan 22 at 04:09pm UTC
The fix has been applied and issue was resolved
2 previous updates
US Studio is down
Resolved Jan 16 at 08:04am UTC
The issue is identified and resolved. The page is working fine.
1 previous update
DAP (Web/ Desktop) - North America - Dashboard is down
Resolved Jan 15 at 12:34pm UTC
DAP (Web/ Desktop) - North America - Dashboard recovered.
1 previous update
DAP (Mobile) - APAC - Content Authoring Services and DAP (Mobile) - APAC - En...
Resolved Jan 08 at 08:33am UTC
DAP (Mobile) - APAC - End User Experience recovered.
4 previous updates