Previous incidents

March 2026
Mar 24, 2026
1 incident

Some services are down

Downtime

Created Mar 24, 2026 at 06:46pm UTC

Whatfix Community went down.
Mar 20, 2026
2 incidents

Dashboard is unavailable

Degraded

Resolved Mar 20, 2026 at 03:43pm UTC

The issue has been identified and resolved, and services are now operating normally. We are implementing additional improvements to enhance system stability and prevent similar occurrences in the future.

1 previous update

DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - M...

Downtime

Resolved Mar 20, 2026 at 03:41pm UTC

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

5 previous updates
Mar 10, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Mar 10, 2026 at 04:28pm UTC

DAP (Web) - North America - Push to Production Service recovered.

3 previous updates
Mar 04, 2026
1 incident

Whatfix Support is down

Downtime

Resolved Mar 04, 2026 at 03:04am UTC

Whatfix Support recovered.

1 previous update
February 2026
Feb 18, 2026
1 incident

DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production...

Downtime

Resolved Feb 18, 2026 at 09:55am UTC

DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered.

1 previous update
January 2026
Jan 29, 2026
1 incident

Whatfix Support is down

Downtime

Resolved Jan 29, 2026 at 07:45am UTC

Whatfix Support recovered.

1 previous update
Jan 28, 2026
1 incident

Whatfix Community is down

Downtime

Resolved Jan 28, 2026 at 07:20am UTC

Whatfix Community recovered.

1 previous update
Jan 14, 2026
1 incident

Studio Degraded on Chromium 144.x.xx versions

Degraded

Resolved Jan 20, 2026 at 07:30am UTC

The technical issue affecting page tags in Whatfix Studio has been resolved. A fix is now fully deployed, and Studio functionality is restored across all browsers.

4 previous updates
Jan 07, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 07, 2026 at 04:07am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

3 previous updates
Jan 05, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 05, 2026 at 04:12am UTC

DAP (Web) - North America - Push to Production Service recovered.

3 previous updates