Previous incidents

This is a retrospective update to this alert. All services are working fine. We were facing issues with our monitoring services.

DAP (Mobile) - APAC - End User Experience recovered.

PA - North America - Analytics Ingestion Service recovered.

We have identified this to be a false alert. No services are impacted

Whatfix Community recovered.

We successfully conducted and completed maintenance without impacting application services

P2P functionality is back online and the ongoing issue has been resolved. We are continuing to monitor the system's health.

Whatfix Community recovered.

Whatfix Community recovered.

Fix has been applied and the dashboard is now accessible. We will continue monitoring the issue and identify the root cause.
The inconvenience is regretted and suitable fix will be applied for the root cause to ensure it does not happen in future.

This root cause was identified and was fixed. All services are up now. We are continuing to monitor operations

We have analysed the issue and found this to be a false alert. During our quarterly Disaster Recovery exercise, we realized that our alerting setup for analytics ingestion was pointing to a deprecated resource. This has been fixed now.

No customers were impacted. Retrospectively changing the status update

Whatfix Community recovered.