DAP (Web/ Desktop) - EU - Studio, DAP (Web/ Desktop) - EU - Dashboard, and 9 other services are down
Resolved
Sep 27 at 02:51am UTC
Some services were degraded due to an ongoing issue with our cloud provider. A fix has been applied to overcome the downtime. All services are now fully operational and running fine.
We will continue to monitor to ensure stability.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Enterprise) - EU
DAP (Web) - EU - Push to Production Service
DAP (Web) - EU - End User Experience
DAP (Desktop) - EU - End User Experience
DAP (Web) - EU - Survey Service
DAP (Mobile) - EU - Content Authoring Services
DAP (Mobile) - EU - End User Experience
PA - EU - Analytics Ingestion Service
Mirror - EU - Mirror Service
Updated
Sep 27 at 02:15am UTC
DAP (Desktop) - EU - End User Experience went down.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 02:15am UTC
We are currently experiencing an outage in the EU region due to an issue with our cloud provider, Microsoft Azure.
Our team is actively monitoring the situation and working with Azure to restore services as quickly as possible.
We will provide updates as soon as more information is available.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Enterprise) - EU
DAP (Web) - EU - Push to Production Service
DAP (Web) - EU - End User Experience
DAP (Desktop) - EU - End User Experience
DAP (Web) - EU - Survey Service
DAP (Mobile) - EU - Content Authoring Services
DAP (Mobile) - EU - End User Experience
PA - EU - Analytics Ingestion Service
Mirror - EU - Mirror Service
Updated
Sep 27 at 02:11am UTC
DAP (Desktop) - EU - End User Experience recovered.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 02:06am UTC
DAP (Desktop) - EU - End User Experience went down.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 02:05am UTC
DAP (Web/ Desktop) - EU - Studio, DAP (Web) - EU - Multi Format Outputs, DAP (Enterprise) - EU, and 1 other resource went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web) - EU - Multi Format Outputs
DAP (Enterprise) - EU
Mirror - EU - Mirror Service
Updated
Sep 27 at 02:05am UTC
DAP (Web/ Desktop) - EU - Dashboard and DAP (Web) - EU - Push to Production Service went down.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 02:02am UTC
DAP (Desktop) - EU - End User Experience recovered.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 02:01am UTC
DAP (Desktop) - EU - End User Experience went down.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 02:01am UTC
DAP (Web/ Desktop) - EU - Studio and DAP (Web) - EU - Push to Production Service recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 02:01am UTC
DAP (Web/ Desktop) - EU - Dashboard and DAP (Web) - EU - Multi Format Outputs recovered.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 02:00am UTC
DAP (Enterprise) - EU and Mirror - EU - Mirror Service recovered.
Affected services
DAP (Enterprise) - EU
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:58am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:58am UTC
DAP (Web/ Desktop) - EU - Studio went down and DAP (Desktop) - EU - End User Experience recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 01:57am UTC
DAP (Desktop) - EU - End User Experience went down.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 01:54am UTC
DAP (Web/ Desktop) - EU - Studio and Mirror - EU - Mirror Service recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:52am UTC
DAP (Mobile) - EU - Content Authoring Services and DAP (Mobile) - EU - End User Experience went down.
Affected services
DAP (Mobile) - EU - Content Authoring Services
DAP (Mobile) - EU - End User Experience
Updated
Sep 27 at 01:51am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:51am UTC
DAP (Web/ Desktop) - EU - Studio went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
Updated
Sep 27 at 01:47am UTC
DAP (Mobile) - EU - Content Authoring Services, DAP (Mobile) - EU - End User Experience, DAP (Desktop) - EU - End User Experience, and 1 other resource recovered.
Affected services
DAP (Desktop) - EU - End User Experience
DAP (Mobile) - EU - Content Authoring Services
DAP (Mobile) - EU - End User Experience
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:47am UTC
DAP (Web/ Desktop) - EU - Studio recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
Updated
Sep 27 at 01:46am UTC
DAP (Web/ Desktop) - EU - Studio, DAP (Web/ Desktop) - EU - Dashboard, DAP (Web) - EU - Multi Format Outputs, and 2 other resources went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 01:42am UTC
DAP (Web/ Desktop) - EU - Dashboard, DAP (Web) - EU - Multi Format Outputs, and DAP (Web) - EU - Push to Production Service recovered.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 01:42am UTC
DAP (Web/ Desktop) - EU - Studio recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
Updated
Sep 27 at 01:39am UTC
DAP (Web) - EU - Multi Format Outputs went down.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 01:35am UTC
DAP (Web) - EU - Multi Format Outputs recovered.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 01:31am UTC
DAP (Desktop) - EU - End User Experience recovered.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 01:29am UTC
DAP (Web) - EU - Push to Production Service went down.
Affected services
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 01:28am UTC
DAP (Enterprise) - EU went down.
Affected services
DAP (Enterprise) - EU
Updated
Sep 27 at 01:27am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:24am UTC
DAP (Enterprise) - EU recovered.
Affected services
DAP (Enterprise) - EU
Updated
Sep 27 at 01:23am UTC
DAP (Web) - EU - Push to Production Service and Mirror - EU - Mirror Service recovered.
Affected services
DAP (Web) - EU - Push to Production Service
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:22am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:18am UTC
Mirror - EU - Mirror Service recovered.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 01:16am UTC
DAP (Mobile) - EU - Content Authoring Services went down.
Affected services
DAP (Mobile) - EU - Content Authoring Services
Updated
Sep 27 at 01:11am UTC
DAP (Mobile) - EU - Content Authoring Services recovered.
Affected services
DAP (Mobile) - EU - Content Authoring Services
Updated
Sep 27 at 01:09am UTC
DAP (Web) - EU - Multi Format Outputs went down.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 01:09am UTC
DAP (Web/ Desktop) - EU - Dashboard went down.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
Updated
Sep 27 at 01:06am UTC
DAP (Web/ Desktop) - EU - Dashboard recovered.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
Updated
Sep 27 at 01:05am UTC
DAP (Web) - EU - Multi Format Outputs recovered.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 12:52am UTC
DAP (Web/ Desktop) - EU - Studio, DAP (Web) - EU - Multi Format Outputs, and DAP (Web) - EU - Push to Production Service went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 12:51am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 12:47am UTC
DAP (Web/ Desktop) - EU - Studio, DAP (Web) - EU - Multi Format Outputs, DAP (Web) - EU - Push to Production Service, and 1 other resource recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
Mirror - EU - Mirror Service
Updated
Sep 27 at 12:39am UTC
Mirror - EU - Mirror Service went down.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 12:39am UTC
DAP (Web) - EU - Multi Format Outputs went down.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 12:35am UTC
Mirror - EU - Mirror Service recovered.
Affected services
Mirror - EU - Mirror Service
Updated
Sep 27 at 12:35am UTC
DAP (Web) - EU - Multi Format Outputs recovered.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 12:32am UTC
DAP (Desktop) - EU - End User Experience went down.
Affected services
DAP (Desktop) - EU - End User Experience
Updated
Sep 27 at 12:27am UTC
DAP (Web) - EU - Push to Production Service went down.
Affected services
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 12:23am UTC
DAP (Web) - EU - Push to Production Service recovered.
Affected services
DAP (Web) - EU - Push to Production Service
Updated
Sep 27 at 12:21am UTC
DAP (Web/ Desktop) - EU - Dashboard, DAP (Web) - EU - Multi Format Outputs, and PA - EU - Analytics Ingestion Service went down.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
PA - EU - Analytics Ingestion Service
Updated
Sep 27 at 12:20am UTC
DAP (Web) - EU - Push to Production Service and DAP (Web) - EU - Survey Service went down.
Affected services
DAP (Web) - EU - Push to Production Service
DAP (Web) - EU - Survey Service
Updated
Sep 27 at 12:16am UTC
DAP (Web/ Desktop) - EU - Dashboard, DAP (Web) - EU - Multi Format Outputs, DAP (Web) - EU - Push to Production Service, and 1 other resource recovered.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
DAP (Web) - EU - Survey Service
Updated
Sep 27 at 12:14am UTC
DAP (Web/ Desktop) - EU - Studio went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
Updated
Sep 27 at 12:11am UTC
DAP (Mobile) - EU - End User Experience went down.
Affected services
DAP (Mobile) - EU - End User Experience
Updated
Sep 27 at 12:11am UTC
DAP (Web/ Desktop) - EU - Studio recovered.
Affected services
DAP (Web/ Desktop) - EU - Studio
Updated
Sep 27 at 12:08am UTC
DAP (Mobile) - EU - Content Authoring Services went down.
Affected services
DAP (Mobile) - EU - Content Authoring Services
Updated
Sep 27 at 12:08am UTC
DAP (Web/ Desktop) - EU - Dashboard went down.
Affected services
DAP (Web/ Desktop) - EU - Dashboard
Updated
Sep 27 at 12:07am UTC
DAP (Web) - EU - Push to Production Service, DAP (Enterprise) - EU, and Mirror - EU - Mirror Service went down.
Affected services
DAP (Enterprise) - EU
DAP (Web) - EU - Push to Production Service
Mirror - EU - Mirror Service
Updated
Sep 27 at 12:07am UTC
DAP (Web) - EU - Multi Format Outputs went down.
Affected services
DAP (Web) - EU - Multi Format Outputs
Updated
Sep 27 at 12:06am UTC
DAP (Web/ Desktop) - EU - Studio went down.
Affected services
DAP (Web/ Desktop) - EU - Studio
Created
Sep 27 at 12:06am UTC
DAP (Web) - EU - Survey Service went down.
Affected services
DAP (Web) - EU - Survey Service