The technical issue affecting page tags in Whatfix Studio has been resolved. A fix is now fully deployed, and Studio functionality is restored across all browsers.

We have identified a technical issue in Whatfix Studio where page tags may appear empty when modifying steps in Soft Edit mode. To prevent flow disruptions, we recommend not saving any steps. This issue is limited to the Studio editing experience; live flows remain unaffected unless they are edited and re-saved during this time. Our team is actively working on a fix.

We have implemented a fix and are currently in the process of releasing it to the Chrome Web Store. Please note that the update may take a few days to become available due to the Chrome Store review cycle.

In the meantime, You can use Edge or get a temporary Whatfix Studio for your machine by reaching out to support@whatfix.com or your Customer Success Manager.

Thank you for your patience.

We have identified the issue, and the team is actively working on a fix. We will update the status once the issue is resolved.

Studio is currently degraded on Chromium-based browsers. The issue appears after upgrading Chrome from version 143.x.xx to 144.x.xx. We are actively investigating.