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Degraded

Dashboard and monitor are down

May 26, 2026 at 12:41pm UTC
Affected services
DAP (Web) - North America - End User Experience
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
DAP (Web) - North America - Multi Format Outputs
DAP (Web) - North America - Push to Production Service
DAP (Web) - North America - Survey Service
DAP (Mobile) - North America - Content Authoring Services
DAP (Mobile) - North America - End User Experience
DAP (Desktop) - North America - End User Experience
DAP (Enterprise) - North America
DAP (Web/ Desktop) - EU - Dashboard

Resolved
May 26, 2026 at 2:53pm UTC

The elevated traffic observed on a subset of APIs has now reduced, and the issue has been mitigated. Services are operating normally, and we will continue monitoring system stability closely.

Created
May 26, 2026 at 12:41pm UTC

We are currently experiencing elevated traffic on a subset of APIs, which is causing intermittent failures and increased response times for some users. Our engineering team is actively investigating and working to stabilize the affected services.