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Downtime

DAP (Web) - NA - Push to Production Service and DAP (Web) - EU - Push to Production Service are down

Aug 17 at 10:27am UTC
Affected services
DAP (Web) - North America - Push to Production Service
DAP (Web) - EU - Push to Production Service

Resolved
Aug 18 at 12:11am UTC

DAP (Web) - NA - Push to Production Service recovered.

Updated
Aug 18 at 12:10am UTC

DAP (Web) - NA - Push to Production Service went down.

Updated
Aug 17 at 07:34pm UTC

DAP (Web) - NA - Push to Production Service recovered.

Updated
Aug 17 at 06:55pm UTC

DAP (Web) - NA - Push to Production Service recovered.

Communication Update as of 16th Sep 2023 - After analyzing the incident, we arrived at the root cause of the alerts. The alerts that were generated as part of this incident were false in nature. We attributed this to a faulty code change that was introduced. Lower environment testing did not prove useful in this case and we have taken steps to enhance the test suite as well. Push to Production service was not experiencing any degradation or downtime during this time

Updated
Aug 17 at 06:54pm UTC

DAP (Web) - NA - Push to Production Service went down.

Updated
Aug 17 at 10:28am UTC

DAP (Web) - EU - Push to Production Service recovered.

Updated
Aug 17 at 10:28am UTC

DAP (Web) - EU - Push to Production Service recovered.

Communication Update as of 16th Sep 2023 - After analyzing the incident, we arrived at the root cause of the alerts. The alerts that were generated as part of this incident were false in nature. We attributed this to a faulty code change that was introduced. Lower environment testing did not prove useful in this case and we have taken steps to enhance the test suite as well. Push to Production service was not experiencing any degradation or downtime during this time

Created
Aug 17 at 10:27am UTC

DAP (Web) - EU - Push to Production Service went down.