Previous incidents
Some services are down
Resolved Aug 29, 2023 at 2:07pm UTC
We have identified and resolved the issue
2 previous updates
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Aug 24, 2023 at 6:27pm UTC
Whatfix Community recovered.
23 previous updates
DAP (Web) - NA - Push to Production Service and DAP (Web) - EU - Push to Prod...
Resolved Aug 18, 2023 at 12:11am UTC
DAP (Web) - NA - Push to Production Service recovered.
7 previous updates
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Aug 10, 2023 at 7:41pm UTC
DAP (Web) - NA - Push to Production Service recovered.
15 previous updates
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Aug 1, 2023 at 4:16pm UTC
Whatfix Community recovered.
12 previous updates
DAP (Web) - NA - Studio, PA - NA - Analytics Service, Whatfix Support, Whatfi...
Resolved Jul 25, 2023 at 4:31am UTC
Whatfix Support recovered.
15 previous updates
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jul 10, 2023 at 1:11pm UTC
Whatfix Community recovered.
3 previous updates
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jul 7, 2023 at 9:49pm UTC
Whatfix Community recovered.
5 previous updates
DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...
Resolved Jul 3, 2023 at 4:42pm UTC
DAP (Web) - NA - Multi Format Outputs and DAP (Web) - NA - Push to Production Service recovered.
2 previous updates
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jun 30, 2023 at 3:25pm UTC
Whatfix Community recovered.
5 previous updates
[US] Whatfix Web Platform Performance
Resolved Jun 27, 2023 at 6:21am UTC
We have identified the root cause and mitigated the issue
1 previous update
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jun 23, 2023 at 8:08pm UTC
DAP (Web) - NA - Studio and Whatfix Community recovered.
1 previous update
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jun 19, 2023 at 3:22pm UTC
DAP (Web) - NA - Studio and Whatfix Community recovered.
1 previous update
[EU] Whatfix Web Platform Performance Degradation
Resolved Jun 16, 2023 at 9:49am UTC
We have identified the root cause of the issue. The fix has been deployed.
3 previous updates
Whatfix Web Platform Performance Degradation
Resolved Jun 13, 2023 at 11:48am UTC
We have identified the root cause of the issue and steps has been taken to resolve the issue.
1 previous update
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jun 8, 2023 at 4:12pm UTC
DAP (Web) - NA - Studio and Whatfix Community recovered.
2 previous updates
EU - Analytics Ingestion Service is down
Resolved Jun 1, 2023 at 6:52pm UTC
EU - Analytics Ingestion Service recovered.
1 previous update