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Downtime

Whatfix Dashboard outage

Mar 06 at 07:38am UTC
Affected services
DAP (Web) - North America - End User Experience
DAP (Web/ Desktop) - North America - Studio
DAP (Web/ Desktop) - North America - Dashboard
DAP (Web) - North America - Multi Format Outputs
DAP (Web) - North America - Push to Production Service
DAP (Web) - North America - Survey Service
DAP (Mobile) - North America - Content Authoring Services
DAP (Mobile) - North America - End User Experience
DAP (Desktop) - North America - End User Experience
DAP (Enterprise) - North America
DAP (Web) - EU - End User Experience
DAP (Web/ Desktop) - EU - Studio
DAP (Web/ Desktop) - EU - Dashboard
DAP (Web) - EU - Multi Format Outputs
DAP (Web) - EU - Push to Production Service
DAP (Web) - EU - Survey Service
DAP (Mobile) - EU - Content Authoring Services
DAP (Mobile) - EU - End User Experience
DAP (Desktop) - EU - End User Experience
DAP (Enterprise) - EU
PA - North America - Analytics Ingestion Service
DAP (Mobile) - APAC - Content Authoring Services
DAP (Mobile) - APAC - End User Experience
PA - EU - Analytics Ingestion Service

Resolved
Mar 06 at 08:34am UTC

We had an issue with one of our vendors that caused an outage and initiated a P1 case with them to find the root cause.
We are confirming that all functionalities are back online.

Created
Mar 06 at 07:38am UTC

Dashboard is currently down. Team is looking into the issue, will provide an update.