Previous incidents

January 2026
Jan 07, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 07 at 04:07am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

3 previous updates
Jan 05, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 05 at 04:12am UTC

DAP (Web) - North America - Push to Production Service recovered.

3 previous updates
December 2025
Dec 30, 2025
1 incident

DAP (Web) - North America - Multi Format Outputs is down

Downtime

Resolved Dec 30 at 04:24am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

1 previous update
Dec 24, 2025
1 incident

DAP (Web) - North America - Push to Production Service is down

Downtime

Resolved Dec 24 at 03:59am UTC

DAP (Web) - North America - Push to Production Service recovered.

1 previous update
Dec 19, 2025
1 incident

DAP (Web/ Desktop) - EU - Studio, Whatfix Support, and 1 other service are down

Downtime

Resolved Dec 19 at 10:28pm UTC

Whatfix Support recovered.

5 previous updates
Dec 16, 2025
1 incident

DAP (Mobile) - North America - End User Experience is down

Downtime

Resolved Dec 16 at 03:11pm UTC

DAP (Mobile) - North America - End User Experience recovered.

5 previous updates
Dec 13, 2025
1 incident

DAP (Mobile) - North America - End User Experience is down

Downtime

Resolved Dec 13 at 03:51pm UTC

DAP (Mobile) - North America - End User Experience recovered.

5 previous updates
Dec 05, 2025
1 incident

DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North A...

Downtime

Resolved Dec 05 at 09:13am UTC

Our systems are back online, and both the Dashboard and monitor services are fully operational. We will continue to monitor to ensure stability.

7 previous updates
November 2025
Nov 25, 2025
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Nov 25 at 06:28am UTC

DAP (Web) - North America - Push to Production Service recovered.

6 previous updates
Nov 18, 2025
2 incidents

Whatfix Support is down

Downtime

Resolved Nov 18 at 02:48pm UTC

Cloudflare (our CDN provider) identified the issue and fixed it.
Service is now back online and fully operational. We are continuing to closely monitor the environment to ensure sustained stability.

2 previous updates

Cloudflare is experiencing an internal service degradation. Some of our servi...

Degraded

Resolved Nov 18 at 02:34pm UTC

Cloudflare (our CDN provider) identified the issue and fixed it.
All services are now back online and fully operational. We are continuing to closely monitor the environment to ensure sustained stability.

1 previous update
Nov 04, 2025
1 incident

Push to production is down

Degraded

Resolved Nov 04 at 08:49pm UTC

Team has identified the issue and applied a fix.

Push to production operations and content visibility are now back to normal for customers in the EU and US regions.We are closing monitoring as the systems are stable.

Thank you for your patience while we resolved this issue.

2 previous updates