Previous incidents

July 2025
Jul 07, 2025
2 incidents

DAP (Web) - North America - Multi Format Outputs is down

Downtime

Resolved Jul 07 at 10:48am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

1 previous update

Dashboard is unavailable

Degraded

Resolved Jul 07 at 10:25am UTC

Fix has been applied and the dashboard is loading fine.

1 previous update

Jul 03, 2025
1 incident

DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...

Downtime

Resolved Jul 03 at 01:12pm UTC

DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Survey Service recovered.

8 previous updates

June 2025
Jun 24, 2025
1 incident

False positive alert for PA - EU - Analytics Ingestion Service

Resolved Jun 24 at 03:36am UTC

The False alert issue was resolved.

1 previous update

Jun 12, 2025
1 incident

Whatfix's DNS Provider - Cloudflare has an Outage for few of it's services

Degraded

Resolved Jun 12 at 08:57pm UTC

All Cloudflare services have been restored and are now fully operational. We are moving the incident to Monitoring to confirm sustained stability.

3 previous updates

Jun 07, 2025
1 incident

DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down

Downtime

Resolved Jun 07 at 06:12am UTC

DAP (Web/ Desktop) - North America - Studio and Whatfix Community recovered.

1 previous update

May 2025
May 28, 2025
1 incident

Whatfix Community is down

Downtime

Resolved May 28 at 10:05pm UTC

Whatfix Community recovered.

1 previous update

May 26, 2025
1 incident

Whatfix Community is down

Downtime

Resolved May 26 at 05:05am UTC

Whatfix Community recovered.

1 previous update

May 20, 2025
1 incident

DAP (Web/ Desktop) - North America - Studio is down

Downtime

Resolved May 20 at 02:25pm UTC

DAP (Web/ Desktop) - North America - Studio recovered.

1 previous update

May 12, 2025
1 incident

Whatfix Community is down

Downtime

Resolved May 12 at 08:52am UTC

Whatfix Community recovered.

1 previous update

May 10, 2025
1 incident

Whatfix Community is down

Downtime

Resolved May 10 at 06:15am UTC

Whatfix Community recovered.

1 previous update