Previous incidents
Whatfix Community is down
Resolved Aug 23, 2025 at 2:04am UTC
Whatfix Community recovered.
1 previous update
Whatfix Support is down
Resolved Aug 8, 2025 at 5:34pm UTC
Whatfix Support recovered.
2 previous updates
Whatfix Community is down
Resolved Aug 4, 2025 at 6:08am UTC
Whatfix Community recovered.
1 previous update
DAP (Web) - North America - Multi Format Outputs is down
Resolved Jul 7, 2025 at 10:48am UTC
DAP (Web) - North America - Multi Format Outputs recovered.
1 previous update
Dashboard is unavailable
Resolved Jul 7, 2025 at 10:07am UTC
Fix has been applied and the dashboard is loading fine.
1 previous update
Dashboard login failed
Resolved Jul 7, 2025 at 3:19am UTC
The dashboard loading issue has been resolved. The services are now operating normally.
1 previous update
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Jul 3, 2025 at 1:12pm UTC
DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Survey Service recovered.
8 previous updates
False positive alert for PA - EU - Analytics Ingestion Service
Resolved Jun 24, 2025 at 3:36am UTC
The False alert issue was resolved.
1 previous update
Whatfix's DNS Provider - Cloudflare has an Outage for few of it's services
Resolved Jun 12, 2025 at 8:57pm UTC
All Cloudflare services have been restored and are now fully operational. We are moving the incident to Monitoring to confirm sustained stability.
3 previous updates
DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down
Resolved Jun 7, 2025 at 6:12am UTC
DAP (Web/ Desktop) - North America - Studio and Whatfix Community recovered.
1 previous update