Previous incidents

February 2026
Feb 18, 2026
1 incident

DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production...

Downtime

Resolved Feb 18, 2026 at 9:55am UTC

DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered.

1 previous update
January 2026
Jan 29, 2026
1 incident

Whatfix Support is down

Downtime

Resolved Jan 29, 2026 at 7:45am UTC

Whatfix Support recovered.

1 previous update
Jan 28, 2026
1 incident

Whatfix Community is down

Downtime

Resolved Jan 28, 2026 at 7:20am UTC

Whatfix Community recovered.

1 previous update
Jan 14, 2026
1 incident

Studio Degraded on Chromium 144.x.xx versions

Degraded

Resolved Jan 20, 2026 at 7:30am UTC

The technical issue affecting page tags in Whatfix Studio has been resolved. A fix is now fully deployed, and Studio functionality is restored across all browsers.

4 previous updates
Jan 07, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 7, 2026 at 4:07am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

3 previous updates
Jan 05, 2026
1 incident

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North Americ...

Downtime

Resolved Jan 5, 2026 at 4:12am UTC

DAP (Web) - North America - Push to Production Service recovered.

3 previous updates
December 2025
Dec 30, 2025
1 incident

DAP (Web) - North America - Multi Format Outputs is down

Downtime

Resolved Dec 30, 2025 at 4:24am UTC

DAP (Web) - North America - Multi Format Outputs recovered.

1 previous update
Dec 24, 2025
1 incident

DAP (Web) - North America - Push to Production Service is down

Downtime

Resolved Dec 24, 2025 at 3:59am UTC

DAP (Web) - North America - Push to Production Service recovered.

1 previous update
Dec 19, 2025
1 incident

DAP (Web/ Desktop) - EU - Studio, Whatfix Support, and 1 other service are down

Downtime

Resolved Dec 19, 2025 at 10:28pm UTC

Whatfix Support recovered.

5 previous updates
Dec 16, 2025
1 incident

DAP (Mobile) - North America - End User Experience is down

Downtime

Resolved Dec 16, 2025 at 3:11pm UTC

DAP (Mobile) - North America - End User Experience recovered.

5 previous updates
Dec 13, 2025
1 incident

DAP (Mobile) - North America - End User Experience is down

Downtime

Resolved Dec 13, 2025 at 3:51pm UTC

DAP (Mobile) - North America - End User Experience recovered.

5 previous updates
Dec 05, 2025
1 incident

DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North A...

Downtime

Resolved Dec 5, 2025 at 9:13am UTC

Our systems are back online, and both the Dashboard and monitor services are fully operational. We will continue to monitor to ensure stability.

7 previous updates