Previous incidents

May 2023
May 31, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved May 31 at 01:59pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update
May 27, 2023
1 incident

Maintenance Activity for US Data Centers

Maintenance

Resolved May 27 at 05:30am UTC

Whatfix will be conducting maintenance activity on US Data Center Servers for 270 mins on 27th May 2023 (Saturday). All Services will be impacted.
April 2023
Apr 24, 2023
1 incident

Whatfix Web Platform Performance Degradation

Resolved Apr 24 at 11:42am UTC

Whatfix Web Platform Performance Degradation
Apr 18, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 18 at 10:03am UTC

We have resolved the issue. We will continue to monitor the services

1 previous update
Apr 06, 2023
1 incident

Whatfix Web Platform Downtime

Downtime

Resolved Apr 06 at 12:57pm UTC

We have fixed the issue and all services are back to normal. We will continue to monitor the situation

1 previous update
Apr 05, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 05 at 09:38am UTC

The issue has been resolved

1 previous update
Apr 03, 2023
2 incidents

Whatfix Support is down

Downtime

Resolved Apr 03 at 01:47pm UTC

Whatfix Support recovered.

1 previous update

Whatfix Web Platform Downtime

Downtime

Resolved Apr 03 at 09:45am UTC

This issue is resolved now. All services are back to normal

3 previous updates
March 2023
Mar 30, 2023
1 incident

DAP (Web) - NA - Multi Format Outputs is down

Downtime

Resolved Mar 30 at 02:56pm UTC

DAP (Web) - NA - Multi Format Outputs recovered.

1 previous update
Mar 28, 2023
1 incident

DAP (Web) - EU - Studio and PA - EU - Analytics Service are down

Downtime

Resolved Mar 28 at 10:54pm UTC

DAP (Web) - EU - Studio and PA - EU - Analytics Service recovered.

1 previous update
Mar 27, 2023
1 incident

DAP (Web) - EU - Studio, DAP (Web) - EU - Multi Format Outputs, DAP (Enterpri...

Downtime

Resolved Mar 27 at 12:52pm UTC

DAP (Web) - EU - Multi Format Outputs and DAP (Enterprise) - EU recovered.

2 previous updates
Mar 23, 2023
1 incident

PA - EU - Analytics Service is down

Downtime

Resolved Mar 23 at 08:25am UTC

PA - EU - Analytics Service recovered.

1 previous update
Mar 09, 2023
1 incident

Whatfix Web (North America) - Analytics, Whatfix Web (EU) - End User Platform...

Downtime

Resolved Mar 09 at 09:31am UTC

Whatfix Web (North America) - Analytics recovered.

3 previous updates
Mar 08, 2023
1 incident

Whatfix Support is down

Downtime

Resolved Mar 08 at 09:14am UTC

Whatfix Support recovered.

1 previous update
Mar 07, 2023
1 incident

Whatfix Support is down

Downtime

Resolved Mar 07 at 05:44pm UTC

Whatfix Support recovered.

3 previous updates