Previous incidents

May 2023
May 31, 2023
1 incident

DAP (Web/ Desktop) - North America - Studio and Whatfix Community are down

Downtime

Resolved May 31, 2023 at 1:59pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update
April 2023
Apr 24, 2023
1 incident

Whatfix Web Platform Performance Degradation

Resolved Apr 24, 2023 at 11:42am UTC

Whatfix Web Platform Performance Degradation
Apr 18, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 18, 2023 at 10:03am UTC

We have resolved the issue. We will continue to monitor the services

1 previous update
Apr 06, 2023
1 incident

Whatfix Web Platform Downtime

Downtime

Resolved Apr 6, 2023 at 12:57pm UTC

We have fixed the issue and all services are back to normal. We will continue to monitor the situation

1 previous update
Apr 05, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 5, 2023 at 9:38am UTC

The issue has been resolved

1 previous update
Apr 03, 2023
2 incidents

Whatfix Support is down

Downtime

Resolved Apr 3, 2023 at 1:47pm UTC

Whatfix Support recovered.

1 previous update

Whatfix Web Platform Downtime

Downtime

Resolved Apr 3, 2023 at 9:45am UTC

This issue is resolved now. All services are back to normal

3 previous updates
March 2023
Mar 30, 2023
1 incident

DAP (Web) - North America - Multi Format Outputs is down

Downtime

Resolved Mar 30, 2023 at 2:56pm UTC

DAP (Web) - NA - Multi Format Outputs recovered.

1 previous update
Mar 28, 2023
1 incident

DAP (Web) - EU - Studio and PA - EU - Analytics Service are down

Downtime

Resolved Mar 28, 2023 at 10:54pm UTC

DAP (Web) - EU - Studio and PA - EU - Analytics Service recovered.

1 previous update
Mar 27, 2023
1 incident

DAP (Web/ Desktop) - EU - Studio, DAP (Web) - EU - Multi Format Outputs, and ...

Downtime

Resolved Mar 27, 2023 at 12:52pm UTC

DAP (Web) - EU - Multi Format Outputs and DAP (Enterprise) - EU recovered.

2 previous updates
Mar 23, 2023
1 incident

PA - EU - Analytics Service is down

Downtime

Resolved Mar 23, 2023 at 8:25am UTC

PA - EU - Analytics Service recovered.

1 previous update
Mar 09, 2023
1 incident

Whatfix Web (North America) - Analytics, Whatfix Web (EU) - End User Platform...

Downtime

Resolved Mar 9, 2023 at 9:31am UTC

Whatfix Web (North America) - Analytics recovered.

3 previous updates
Mar 08, 2023
1 incident

Whatfix Support is down

Downtime

Resolved Mar 8, 2023 at 9:14am UTC

Whatfix Support recovered.

1 previous update
Mar 07, 2023
1 incident

Whatfix Support is down

Downtime

Resolved Mar 7, 2023 at 5:44pm UTC

Whatfix Support recovered.

3 previous updates