Previous incidents
DAP (Web) - North America - Push to Production Service is down
Resolved Oct 18 at 08:22am UTC
We have identified the RCA of this incident and isolated the P2P failures to a test account on which our team was debugging an earlier incident. We are therefore marking this incident as a false alert.
2 previous updates
DAP (Mobile) - EU - Content Authoring Services and DAP (Mobile) - APAC - End ...
Resolved Oct 15 at 08:28am UTC
DAP (Mobile) - APAC - End User Experience recovered.
3 previous updates
DAP (Enterprise) - North America is down
Resolved Oct 11 at 05:10am UTC
We completed the RCA of this incident. This issue was isolated to certain sections within the Enterprise Dashboard while the dashboard itself was accessible. Therefore we are changing the status of this incident from "downtime" to "degradation".
2 previous updates
Whatfix Support is down
Resolved Sep 23 at 09:15am UTC
Whatfix Support recovered.
3 previous updates
False alerts during the pre-checks to maintenance window
Resolved Sep 23 at 04:50am UTC
We have identified this to be a false alert during the pre-checks to our maintenance window. No customers are impacted.
1 previous update
Whatfix University is down
Resolved Sep 22 at 02:40am UTC
Whatfix University recovered.
1 previous update
Whatfix Support is down
Resolved Sep 14 at 06:55am UTC
Whatfix Support recovered.
1 previous update
DAP (Web) - NA - Push to Production Service is down
Resolved Sep 07 at 11:56am UTC
DAP (Web) - NA - Push to Production Service recovered.
Reason for degradation of service: One specific customer encountered multiple P2P failures. No other customer was impacted.
1 previous update
Some services are down
Resolved Aug 29 at 02:07pm UTC
We have identified and resolved the issue
2 previous updates
DAP (Web) - NA - Studio, DAP (Web/ Desktop) - NA - Dashboard, DAP (Web) - NA ...
Resolved Aug 24 at 06:27pm UTC
Whatfix Community recovered.
23 previous updates
DAP (Web) - NA - Push to Production Service and DAP (Web) - EU - Push to Prod...
Resolved Aug 18 at 12:11am UTC
DAP (Web) - NA - Push to Production Service recovered.
7 previous updates
DAP (Web) - NA - Studio, DAP (Web/ Desktop) - NA - Dashboard, DAP (Web) - NA ...
Resolved Aug 10 at 07:41pm UTC
DAP (Web) - NA - Push to Production Service recovered.
15 previous updates
DAP (Web) - NA - Studio, DAP (Web/ Desktop) - NA - Dashboard, DAP (Web) - NA ...
Resolved Aug 01 at 04:16pm UTC
Whatfix Community recovered.
12 previous updates