Previous incidents

July 2023
Jul 24, 2023
1 incident

DAP (Web) - NA - Studio, PA - NA - Analytics Service, Whatfix Support, Whatfi...

Downtime

Resolved Jul 25 at 04:31am UTC

Whatfix Support recovered.

15 previous updates

Jul 10, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jul 10 at 01:11pm UTC

Whatfix Community recovered.

3 previous updates

Jul 07, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jul 07 at 09:49pm UTC

Whatfix Community recovered.

5 previous updates

Jul 03, 2023
1 incident

DAP (Web) - NA - Multi Format Outputs and DAP (Web) - NA - Push to Production...

Downtime

Resolved Jul 03 at 04:42pm UTC

DAP (Web) - NA - Multi Format Outputs and DAP (Web) - NA - Push to Production Service recovered.

2 previous updates

June 2023
Jun 30, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 30 at 03:25pm UTC

Whatfix Community recovered.

5 previous updates

Jun 27, 2023
1 incident

[US] Whatfix Web Platform Performance

Degraded

Resolved Jun 27 at 06:21am UTC

We have identified the root cause and mitigated the issue

1 previous update

Jun 23, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 23 at 08:08pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update

Jun 19, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 19 at 03:22pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update

Jun 16, 2023
1 incident

[EU] Whatfix Web Platform Performance Degradation

Downtime

Resolved Jun 16 at 09:49am UTC

We have identified the root cause of the issue. The fix has been deployed.

3 previous updates

Jun 13, 2023
1 incident

Whatfix Web Platform Performance Degradation

Degraded

Resolved Jun 13 at 11:48am UTC

We have identified the root cause of the issue and steps has been taken to resolve the issue.

1 previous update

Jun 08, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 08 at 04:12pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

2 previous updates

Jun 01, 2023
1 incident

EU - Analytics Ingestion Service is down

Downtime

Resolved Jun 01 at 06:52pm UTC

EU - Analytics Ingestion Service recovered.

1 previous update

May 2023
May 31, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved May 31 at 01:59pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update