Previous incidents
Whatfix Community is down
Resolved Jan 31 at 08:28am UTC
Whatfix Community recovered.
1 previous update
DAP (Web) - North America - Push to Production Service and Whatfix Support ar...
Resolved Jan 30 at 04:18pm UTC
Whatfix Support recovered.
4 previous updates
Emergency Maintenance - US Data Centers
Resolved Dec 25 at 02:30am UTC
This emergency maintenance is a measure to bolster our infrastructure's resilience to potential data center failures. The improvements made during this period will fortify our systems, providing a more robust and reliable service in the long run.
During the maintenance window, you will experience a downtime of approximately 15 minutes. We understand the importance of your work and apologize for any inconvenience caused. Rest assured, our team is committed to minimizing the impact on your w...
DAP (Web) - EU - Survey Service is down
Resolved Dec 13 at 10:58am UTC
DAP (Web) - EU - Survey Service recovered.
1 previous update
DAP End User Experience Degradation
Resolved Feb 05 at 05:16am UTC
Retrospective Update: We are updating the affected resources to accurately reflect the downtime on our P2P service.
2 previous updates
DAP (Web) - North America - Multi Format Outputs, DAP (Web) - North America -...
Resolved Nov 22 at 08:17pm UTC
DAP (Web) - North America - Push to Production Service recovered.
9 previous updates
Whatfix Support is down
Resolved Nov 16 at 05:37pm UTC
Whatfix Support recovered.
9 previous updates
Whatfix Community is down
Resolved Nov 08 at 06:36pm UTC
Whatfix Community recovered.
1 previous update
Whatfix Support is down
Resolved Nov 07 at 08:31pm UTC
Whatfix Support recovered.
5 previous updates
End User Authentication Service Downtime
Resolved Nov 02 at 08:14pm UTC
A fix has been pushed to resolve the End User Authentication Issue. All services are restored now.
1 previous update