Previous incidents
North America Dashboard Login Failure and Few Service Degradation
Resolved Sep 30, 2025 at 9:18pm UTC
The issue has been fixed. All services are back online, fully functional, and operating as expected.
15 previous updates
DAP (Web/ Desktop) - EU - Studio, DAP (Web/ Desktop) - EU - Dashboard, and 9 ...
Resolved Sep 27, 2025 at 2:51am UTC
Some services were degraded due to an ongoing issue with our cloud provider. A fix has been applied to overcome the downtime. All services are now fully operational and running fine.
We will continue to monitor to ensure stability.
61 previous updates
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Sep 22, 2025 at 2:15pm UTC
DAP (Mobile) - North America - Content Authoring Services recovered.
19 previous updates
Whatfix Community is down
Resolved Aug 23, 2025 at 2:04am UTC
Whatfix Community recovered.
1 previous update
Whatfix Support is down
Resolved Aug 8, 2025 at 5:34pm UTC
Whatfix Support recovered.
2 previous updates
Whatfix Community is down
Resolved Aug 4, 2025 at 6:08am UTC
Whatfix Community recovered.
1 previous update
DAP (Web) - North America - Multi Format Outputs is down
Resolved Jul 7, 2025 at 10:48am UTC
DAP (Web) - North America - Multi Format Outputs recovered.
1 previous update
Dashboard is unavailable
Resolved Jul 7, 2025 at 10:07am UTC
Fix has been applied and the dashboard is loading fine.
1 previous update
Dashboard login failed
Resolved Jul 7, 2025 at 3:19am UTC
The dashboard loading issue has been resolved. The services are now operating normally.
1 previous update
DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North Ameri...
Resolved Jul 3, 2025 at 1:12pm UTC
DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Survey Service recovered.
8 previous updates