Previous incidents
Dashboard is unavailable
Resolved Feb 15, 2024 at 12:51pm UTC
This root cause was identified and was fixed. All services are up now. We are continuing to monitor operations
1 previous update
PA - North America - Analytics Ingestion Service is down
Resolved Feb 11, 2024 at 4:50pm UTC
We have analysed the issue and found this to be a false alert. During our quarterly Disaster Recovery exercise, we realized that our alerting setup for analytics ingestion was pointing to a deprecated resource. This has been fixed now.
No customers were impacted. Retrospectively changing the status update
2 previous updates
Whatfix Community is down
Resolved Feb 4, 2024 at 3:35am UTC
Whatfix Community recovered.
1 previous update
Whatfix Community is down
Resolved Jan 31, 2024 at 8:28am UTC
Whatfix Community recovered.
1 previous update
DAP (Web) - North America - Push to Production Service and Whatfix Support ar...
Resolved Jan 30, 2024 at 4:18pm UTC
Whatfix Support recovered.
4 previous updates
DAP (Web) - EU - Survey Service is down
Resolved Dec 13, 2023 at 10:58am UTC
DAP (Web) - EU - Survey Service recovered.
1 previous update
DAP End User Experience Degradation
Resolved Feb 5, 2024 at 5:16am UTC
Retrospective Update: We are updating the affected resources to accurately reflect the downtime on our P2P service.
2 previous updates