Previous incidents
Maintenance event (US West)
Resolved Mar 31 at 07:38am UTC
We successfully conducted and completed maintenance without impacting application services
Push to Production (P2P) feature is experiencing issue
Resolved Mar 20 at 10:50am UTC
P2P functionality is back online and the ongoing issue has been resolved. We are continuing to monitor the system's health.
1 previous update
Whatfix Community is down
Resolved Mar 11 at 06:35pm UTC
Whatfix Community recovered.
9 previous updates
Whatfix Community is down
Resolved Mar 10 at 05:54pm UTC
Whatfix Community recovered.
7 previous updates
Dashboard is unavailable
Resolved Mar 06 at 02:57pm UTC
Fix has been applied and the dashboard is now accessible. We will continue monitoring the issue and identify the root cause.
The inconvenience is regretted and suitable fix will be applied for the root cause to ensure it does not happen in future.
1 previous update
Dashboard is unavailable
Resolved Feb 15 at 12:51pm UTC
This root cause was identified and was fixed. All services are up now. We are continuing to monitor operations
1 previous update
PA - North America - Analytics Ingestion Service is down
Resolved Feb 11 at 04:50pm UTC
We have analysed the issue and found this to be a false alert. During our quarterly Disaster Recovery exercise, we realized that our alerting setup for analytics ingestion was pointing to a deprecated resource. This has been fixed now.
No customers were impacted. Retrospectively changing the status update
2 previous updates
Whatfix Community is down
Resolved Feb 04 at 03:35am UTC
Whatfix Community recovered.
1 previous update
Whatfix Community is down
Resolved Jan 31 at 08:28am UTC
Whatfix Community recovered.
1 previous update
DAP (Web) - North America - Push to Production Service and Whatfix Support ar...
Resolved Jan 30 at 04:18pm UTC
Whatfix Support recovered.
4 previous updates