Previous incidents
Push To Production Service is Down
Resolved Jul 18 at 03:08pm UTC
The issue is resolved and we are monitoring the issue
1 previous update
Push To Production Service is Down
Resolved Jul 18 at 11:31am UTC
The issue is resolved, and we are monitoring the issue.
2 previous updates
Push To Production Service is Down
Resolved Jul 18 at 08:25am UTC
The issue is resolved and we are monitoring the issue
1 previous update
Whatfix Support is down
Resolved Jul 13 at 03:48am UTC
Whatfix Support recovered.
1 previous update
Some services are down
Resolved Jul 08 at 10:50am UTC
This has been identified as a false alert.
One of our internal dogfooding accounts was raising this alarm. We have taken appropriate steps to mitigate the issue for this specific account
1 previous update
North America - Whatfix Dashboard Downtime
Resolved Jul 05 at 07:37am UTC
The problem with the dashboard in North America has been fixed, dashboard is loading and working as expected. Thanks for your patience!
2 previous updates
Whatfix Support is down
Resolved Jun 27 at 09:48am UTC
Whatfix Support recovered.
1 previous update
DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - M...
Resolved Jun 18 at 02:10am UTC
DAP (Web) - North America - Multi Format Outputs recovered.
4 previous updates
DAP (Mobile) - APAC - Content Authoring Services is down
Resolved Jun 13 at 05:19am UTC
DAP (Mobile) - APAC - Content Authoring Services recovered.
1 previous update
Whatfix Community is down
Resolved Jun 10 at 09:11pm UTC
Whatfix Community recovered.
1 previous update
DAP (Mobile) - APAC - Content Authoring Services, DAP (Mobile) - APAC - End U...
Resolved May 29 at 04:16pm UTC
Whatfix Community recovered.
3 previous updates
Some services are down
Resolved May 25 at 02:15pm UTC
We have determined that this was a false alert. During our Disaster Recovery exercise, the US West data center was taken offline to simulate a disaster. However, the East data center successfully managed customer traffic, ensuring operations were not impacted.
This alert highlighted a gap in our alerting logic. We are currently addressing this issue and will update you once it is resolved.
1 previous update
Whatfix Studio and Dashboard temporarily unavailable during maintenance
Resolved May 25 at 02:03pm UTC
The Whatfix Studio and Dashboard are back online. All services are restored now.
1 previous update
DAP (Mobile) - North America - Content Authoring Services is down
Resolved May 15 at 08:46pm UTC
DAP (Mobile) - North America - Content Authoring Services recovered.
5 previous updates
Whatfix Community is down
Resolved May 13 at 06:32pm UTC
Whatfix Community recovered.
1 previous update