Previous incidents

June 2023
Jun 30, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 30 at 03:25pm UTC

Whatfix Community recovered.

5 previous updates
Jun 27, 2023
1 incident

[US] Whatfix Web Platform Performance

Degraded

Resolved Jun 27 at 06:21am UTC

We have identified the root cause and mitigated the issue

1 previous update
Jun 23, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 23 at 08:08pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update
Jun 19, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 19 at 03:22pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update
Jun 16, 2023
1 incident

[EU] Whatfix Web Platform Performance Degradation

Downtime

Resolved Jun 16 at 09:49am UTC

We have identified the root cause of the issue. The fix has been deployed.

3 previous updates
Jun 13, 2023
1 incident

Whatfix Web Platform Performance Degradation

Degraded

Resolved Jun 13 at 11:48am UTC

We have identified the root cause of the issue and steps has been taken to resolve the issue.

1 previous update
Jun 08, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved Jun 08 at 04:12pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

2 previous updates
Jun 01, 2023
1 incident

EU - Analytics Ingestion Service is down

Downtime

Resolved Jun 01 at 06:52pm UTC

EU - Analytics Ingestion Service recovered.

1 previous update
May 2023
May 31, 2023
1 incident

DAP (Web) - NA - Studio and Whatfix Community are down

Downtime

Resolved May 31 at 01:59pm UTC

DAP (Web) - NA - Studio and Whatfix Community recovered.

1 previous update
April 2023
Apr 24, 2023
1 incident

Whatfix Web Platform Performance Degradation

Resolved Apr 24 at 11:42am UTC

Whatfix Web Platform Performance Degradation
Apr 18, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 18 at 10:03am UTC

We have resolved the issue. We will continue to monitor the services

1 previous update
Apr 06, 2023
1 incident

Whatfix Web Platform Downtime

Downtime

Resolved Apr 06 at 12:57pm UTC

We have fixed the issue and all services are back to normal. We will continue to monitor the situation

1 previous update
Apr 05, 2023
1 incident

Whatfix Web Platform [Dashboard Widget Operations] Downtime

Degraded

Resolved Apr 05 at 09:38am UTC

The issue has been resolved

1 previous update
Apr 03, 2023
2 incidents

Whatfix Support is down

Downtime

Resolved Apr 03 at 01:47pm UTC

Whatfix Support recovered.

1 previous update

Whatfix Web Platform Downtime

Downtime

Resolved Apr 03 at 09:45am UTC

This issue is resolved now. All services are back to normal

3 previous updates